Independence University Employee Reviews in United States

Found 40 reviews matching the search
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Excellent work culture, compensation and comrodary
ENROLLMENT ADVISOR (Former Employee) –  Salt Lake City, UTFebruary 27, 2016
As an employee at Independence University, we enjoyed an excellent atmosphere of management and fellow workers. It was highly rewarding assisting those desiring educations in enrolling in a medical university with an excellent record. We had to maintain good report with financial counselors, as well as our students. It was great seeing people progress.
Pros
Motivational morning meetings and the ability to give presentations to assist other counselors.
Cons
Sometimes long hours assisting students, but every minute was worth it.
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Great place to learn and grow
ADMISSIONS CONSULTANT (Current Employee) –  Salt Lake City, UTFebruary 19, 2016
Great place to learn and grow. Management is willing to coach. I learned a lot about consultative sales and the reverse sale. B2C sales over the phone via inbound and outbound calls.
Pros
Compensation, healthcare benefits
Cons
Short breaks, unclear expectations, high turnover rate, vacations not encouraged.
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Current employee
Admissions Counselor (Current Employee) –  Salt Lake City, UTJuly 8, 2016
IU has the potential to be a fantastic place to work however they do not value their employees. The average tenure is 4 months before you are terminated. Job security is non existent and expectations change at the whim of the Sr. DOA. Your life expectancy decrease even more so if you are unlucky enough to be brought on by certain DOA's as well. It's not about the employees or the students. If you need something short term that pays well this is an option otherwise stay far far far away.
Pros
Pay, can work from home, shift options
Cons
no job security, no advancement, misleading job description
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Worst online teaching job ever
Online Adjunct Instructor (Former Employee) –  Salt Lake City, UTJune 4, 2016
Class sizes of 30+, too much work, requirements to call every student once every 4 weeks, horribly outdated and cumbersome multi-layered student contact reporting system, management that was more concerned about being nice to students than about academic integrity. Too focused on professional development but won't allow faculty to use that they are learning. They also have incompetent HR leadership, handing over a complain to the very person who was mentioned in the complaint to handle. Overall a very oppressive situation.
Pros
Flexibility
Cons
Too many to list.
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Independence University
Admissions Counselor - Remote Team (Current Employee) –  San Jose, CAOctober 30, 2015
Independence University as a culture is a great atmosphere and the employees are treated very well in terms of salary without commission or bonus. The downfall is that many employees live in constant fear due to such high metrics for a online University.
Pros
salary, hours, flexibility
Cons
metrics, no overtime
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It's Stevens Henager
Admissions (Former Employee) –  Murray, UTJanuary 25, 2016
Please read the reviews for Stevens Henager College. Independence University is just SHC under a different name. Same management, same online division. Same low quality education. Same bad management who acts like they never left high school.
Pros
Money
Cons
Everything else
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good place to work
Assistant Director of Admissions (Current Employee) –  Salt Lake City, UTOctober 14, 2015
long hours. stressful environment. good pay. gifts from CEO every christmas, and a yearly trip to Las Vegas! Definitely academics is not for the faint of heart!
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productive
Admissions Consultant (Current Employee) –  Phoenix, AZFebruary 10, 2016
Busy, very fast paced, customer service, heavily involved in sales, helping others, goals and communication, team environment, growth
Pros
salary
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It is a nice place to work
Admissions Consultant (Current Employee) –  Phoenix, AZJune 10, 2015
I would rate it as 3 stars or less. You have the option to work remote if needed. You can make your own schedule. I learned how to multi task, and how to deal with different personalities. The hardest part is keeping the students engaged. The environment and the co workers are great
Pros
Remote, and Benefits, Promotions
Cons
Management
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Call-center environment with less than ideal management
Anonymous (Former Employee) –  Salt Lake City, UTApril 11, 2016
Very strict call-center environment with an atmosphere of fear and big brother mentality. Company seems very unstable with tons of turnover and constant changes to keep workforce always guessing.
Pros
Good pay for a call-center position
Cons
Management & job stability
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Cheap skate company
Admissions Consultant (Former Employee) –  Phoenix, AZMay 18, 2016
I was fired after a year and they don't pay out your Vacation time or sick time that you have occurred. What cheap skates...the average tuition that charge is $ 74,000 per student and couldn't pay out my 1,000.00
Pros
Work from home
Cons
Heavy turnover
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Kind people but not well compensated
Admissions Consultant (Former Employee) –  Salt Lake City, UTMarch 31, 2016
I worked there for over 6 years and only made $14/hour by the time I left. I did a lot of work and trained a lot of people. I just didn't feel appreciated most of the time
Pros
employee lunches, gifts
Cons
short to no breaks
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It could be better, it could be worse.
Assistant to the Director Alliances (Former Employee) –  MurrayJune 29, 2015
IU management were generally friendly but there was rarely clear direction or motivation. I learned many things there, but I felt limited and I ultimately concluded that I had to leave to accomplish my career goals.
Pros
Nice atmosphere
Cons
poor planning, communication, direction, and the business processes were archaic
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60k work from home is great but not at all secure
Admissions Consultant - Team Lead (Current Employee) –  Phoenix, AZJune 1, 2015
fire people on a whim, management are paper pushers, 6 per month is often unrealistic very for very good people, been in the industry for 10 plus years and always worry about losing my job
Pros
work from home, salary
Cons
insecure job, terrible management
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Porductive, Excellent Place to Work
Admission Counselor (Current Employee) –  Phoenix, AZDecember 29, 2015
Independence University is a excellent place to work, they have a diverse group of Admission Counselor both in-house and remote that have embrace the various demographic of students that we support and educate to earn their college degree.
Pros
Employee Driven
Cons
Nothing
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Not a long term company
Financial Planner (Former Employee) –  Murray, UTJune 30, 2014
They demand a large amount of your time and aren't a family friendly company. They play favorites so if you want to succeed there, I hope you enjoy brown nosing. Management will take your ideas and present them as their own and take credit. People are advanced based on how well they brown nose, not how qualified they are. There is ZERO job security there and you are monitored on everything. Your emails, chats and web history will not only be monitored but shared amongst other employee's. Their system is so messed up that some people get a ton of work while others get zero which slowly pushes them out the door. This company is not worth the stress they cause.
Pros
good pay
Cons
management, job security, future of the company
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Great pay, terrible management
Admissions Consultant (Former Employee) –  PhoenixMay 26, 2015
A typical day at work includes 200-300 phone calls, about 3 interviews a day, and maybe one signed enrollment agreement if you're lucky. Management is terrible. Everyone is out for themselves with zero true training. You work on a team, but there's zero team morale or support. I would not recommend this job to anyone. Turnover rate is ridiculous. Save every check if you take this position. You'll need it once you're unemployed.
Pros
pay
Cons
everything!
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Friendly atmosphere
Admissions Consultant/Financial Liaison (Former Employee) –  Salt Lake CityAugust 6, 2012
Management is horrible and there are few opportunities for advancement. The compensation is decent and the benefits could be better.
Pros
8-5 working hours
Cons
healthcare and management
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Productive and changing environment.
Accounting Clerk (Former Employee) –  Salt Lake City, UTJuly 27, 2015
Two years into Independence University, there was a merger with a sister school, Stevens Henager College. That was my first time experiencing a merge. There were very many changes to work processes and procedures, but I realized that I liked the change. It felt smoother and more efficient.
Pros
Great leadership.
Cons
No overtime
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Committed to excellence
Associate Dean- Health Information Management (Current Employee) –  OnlineNovember 18, 2014
Excellent place to work committed to excellence and care greatly about providing an excellent experience to students. Also, they put tremendous energy into finding placement for the students one they graduate, ensuring their on-going success. They are very focused on ensuring that the instructors are suitable to provide an excellent education to students and provide on-going training to the staff.
Pros
very professional place to work, very impressed withtheir committment to excellence.
Cons
would appreciate a bit more salary
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Overall rating

3.3
Based on 41 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.7
Job Security/Advancement
2.7
Management
2.9
Culture
2.9

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