Pros: great pay, great coworkers, and decent benefits for me and my family
Cons: lack of structure, leadership and training
A typical day at Independence University is all about the grind. By the grind I refer to the process of trying to find new students. This job is all about work ethic. In order for you to be successful you must stay focused at your desk and continue to call until you find a potential candidate through the dialer. This can get pretty repetitive, however there are many things you can do to try and find new students. While on the dialer you can have email and text blitz, to try and maximize your potential for enrollments.
Throughout my employment I have learned many things. The most important is never give up. This position can get overwhelming when you are not getting the results you want right away. However by being persistent, having a good attitude, not giving up and continuing to work I have surprised myself over and over. Never giving up has helped me meet or exceed my monthly expectations.
Management has been a bit of a challenge with this new and growing school. Most of my managers have been great as far as people, but lack in actual employee management skills. I've had 4 different managers since I started and they all have different management techniques. There is no real sense of structure and caller feedback. There are no real improvement plans for struggling employees and this leads to a lot of job security issues.
One of the best things about Independence University is the employees! My coworkers were awesome! We had a great sense of comradery and trust.
The hardest part of the job is dealing with situations that are out of my control. Working in admissions I work – more... with a passion for what I do and I truly believe in the power of education. I build professional relationships with my students, but I have to live with the fact that for various reasons a student may decide to stop the enrollment process. This is very difficult to deal with when I have done everything to clear this student to start and all of the sudden they become unresponsive or change their mind about starting classes.
The most rewarding part of the job is the ability to change someone's life in a positive way. Many of my students that I deal with are in very difficult situations and are not happy with where they are. It is the best feeling to help someone start a journey that will absolutely impact and change their life for the better. building this type of professional relationship with my students has to be the most rewarding part. It doesn't only change them but I learn from my students as well. – less