Independence University Employee Reviews

Found 49 reviews matching the search
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Higher Education opportunities
Student (Former Employee) –  Salt Lake City, UTMay 15, 2017
I am a student at Independence University. As a student I have had an excellent experience. From the impression from the instructors and other personnel it is an awesome place to work. It is an exciting place to learn.
Pros
Great education, on campus or online courses
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Great Place to Work, But No Help
Admission Consultant (Current Employee) –  Phoenix, AZMay 9, 2017
The people are great and they are amazing with pay and benefits. It is also great to be able to work from home, but if you don't make the people to go to school, then you will be let go fast. The leads that you get don't want the programs and we are still required to try and put them into something different.
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love to fire people
Admissions Consultant (Current Employee) –  Phoenix, AZMarch 14, 2017
company just pushes people in and out, no training, no job security. overall morale of company is not great as few people last more than 1-2 years. Half of my team was gone within 3 months of being hired.
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Toxic work environment
Financial Representative (Former Employee) –  Layton, UTMarch 10, 2017
Bad place to work and no room to grow... management is just awful, they care only of themselves. Go somewhere else to work. If you do get hired.. put your head down and don't talk to anyone
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Communication between departments
Enrollment Advisor (Former Employee) –  Phoenix AzFebruary 17, 2017
During my time at I.U. I found it very frustrating getting the assistance following training as a home based employee. No support from leadership or team members. The enrollment department and the financial department do not communicate well at all. No regards for the student.
Pros
salary
Cons
teamwork
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High pressure sales in higher education
Admissions Consultant (Former Employee) –  Salt Lake City, UTSeptember 27, 2016
Short cycle 21 days to obtain numbers, unable to take time of work or playing catch up and having to do everything alone. Management pressures, threatens and hold job over head of not preforming to their benefits. Company didn't care about the students over all is money they get from students that is what matters not the changing lives. They are constantly adding more job lists to the admissions consultants with out higher compensation. High turn over rate.
Pros
Okay pay
Cons
Can't take vacations or your playing catch up, get behind and let go
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Terribly Misleading
Admissions Consultant (Current Employee) –  Murray, UTSeptember 7, 2016
As an individual familiar with the proprietary college industry, I have been completely disappointed with IU. They only care about the sale, not the student. Tiptoeing the line of dishonesty; doing whatever it takes to get the student enrolled.
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Beware!
Admissions Consultant (Former Employee) –  Salt Lake City, UTAugust 28, 2016
Many good hard working people are employed here and than there are many that are burned out and very unhappy which makes for a difficult team effort to be successful in supporting students and employees. Management is a mix of educated and supportive to completely incompetent.

Does good pay = happiness? Not necessarily in this position. Overly demanding and unrealistic expectation has lead to a revolving door of employees especially in admissions which I believe is finally being questioned by the Department of Education.

A huge focus on sales and numbers is not a good mix in education!
Pros
Some dedicated hardworking people
Cons
Unrealistic expectation, lack of support for students that really need it!
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Current employee
Admissions Counselor (Current Employee) –  Salt Lake City, UTJuly 8, 2016
IU has the potential to be a fantastic place to work however they do not value their employees. The average tenure is 4 months before you are terminated. Job security is non existent and expectations change at the whim of the Sr. DOA. Your life expectancy decrease even more so if you are unlucky enough to be brought on by certain DOA's as well. It's not about the employees or the students. If you need something short term that pays well this is an option otherwise stay far far far away.
Pros
Pay, can work from home, shift options
Cons
no job security, no advancement, misleading job description
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Worst online teaching job ever
Online Adjunct Instructor (Former Employee) –  Salt Lake City, UTJune 4, 2016
Class sizes of 30+, too much work, requirements to call every student once every 4 weeks, horribly outdated and cumbersome multi-layered student contact reporting system, management that was more concerned about being nice to students than about academic integrity. Too focused on professional development but won't allow faculty to use that they are learning. They also have incompetent HR leadership, handing over a complain to the very person who was mentioned in the complaint to handle. Overall a very oppressive situation.
Pros
Flexibility
Cons
Too many to list.
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Enrolling students into online college
Admissions consultant (Former Employee) –  Phoenix, AZMay 25, 2016
The day was spent on a dialer trying to enroll students showing an interest in college level courses. I learned proper phone skills and adapted proper sales skills. Co workers were easy to work with. Hardest part of the job was convincing students to enroll in a college that they never heard of. The coworkers and helping students that were committed to improving there education.
Pros
Free tripd to Las Vegas
Cons
Everything was numbers driven
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Cheap skate company
Admissions Consultant (Former Employee) –  Phoenix, AZMay 18, 2016
I was fired after a year and they don't pay out your Vacation time or sick time that you have occurred. What cheap skates...the average tuition that charge is $ 74,000 per student and couldn't pay out my 1,000.00
Pros
Work from home
Cons
Heavy turnover
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Call-center environment with less than ideal management
Anonymous (Former Employee) –  Salt Lake City, UTApril 11, 2016
Very strict call-center environment with an atmosphere of fear and big brother mentality. Company seems very unstable with tons of turnover and constant changes to keep workforce always guessing.
Pros
Good pay for a call-center position
Cons
Management & job stability
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Kind people but not well compensated
Admissions Consultant (Former Employee) –  Salt Lake City, UTMarch 31, 2016
I worked there for over 6 years and only made $14/hour by the time I left. I did a lot of work and trained a lot of people. I just didn't feel appreciated most of the time
Pros
employee lunches, gifts
Cons
short to no breaks
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Excellent work culture, compensation and comrodary
ENROLLMENT ADVISOR (Former Employee) –  Salt Lake City, UTFebruary 27, 2016
As an employee at Independence University, we enjoyed an excellent atmosphere of management and fellow workers. It was highly rewarding assisting those desiring educations in enrolling in a medical university with an excellent record. We had to maintain good report with financial counselors, as well as our students. It was great seeing people progress.
Pros
Motivational morning meetings and the ability to give presentations to assist other counselors.
Cons
Sometimes long hours assisting students, but every minute was worth it.
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Great place to learn and grow
ADMISSIONS CONSULTANT (Current Employee) –  Salt Lake City, UTFebruary 19, 2016
Great place to learn and grow. Management is willing to coach. I learned a lot about consultative sales and the reverse sale. B2C sales over the phone via inbound and outbound calls.
Pros
Compensation, healthcare benefits
Cons
Short breaks, unclear expectations, high turnover rate, vacations not encouraged.
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productive
Admissions Consultant (Current Employee) –  Phoenix, AZFebruary 10, 2016
Busy, very fast paced, customer service, heavily involved in sales, helping others, goals and communication, team environment, growth
Pros
salary
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It's Stevens Henager
Admissions (Former Employee) –  Murray, UTJanuary 25, 2016
Please read the reviews for Stevens Henager College. Independence University is just SHC under a different name. Same management, same online division. Same low quality education. Same bad management who acts like they never left high school.
Pros
Money
Cons
Everything else
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Porductive, Excellent Place to Work
Admission Counselor (Current Employee) –  Phoenix, AZDecember 29, 2015
Independence University is a excellent place to work, they have a diverse group of Admission Counselor both in-house and remote that have embrace the various demographic of students that we support and educate to earn their college degree.
Pros
Employee Driven
Cons
Nothing
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Independence University
Admissions Counselor - Remote Team (Current Employee) –  San Jose, CAOctober 30, 2015
Independence University as a culture is a great atmosphere and the employees are treated very well in terms of salary without commission or bonus. The downfall is that many employees live in constant fear due to such high metrics for a online University.
Pros
salary, hours, flexibility
Cons
metrics, no overtime
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Overall rating

3.1
Based on 50 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.7
Job Security/Advancement
2.5
Management
2.7
Culture
2.7

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