Hired as Collector Full time it was an interesting time there .Supervisor over the department the worst I've dealt with . Everyone in the department manages it but her ! Cliques and its horrible ! If you go in and be passive and allow yourself to be mistreated you will make it ! A lot of falsifying reports if you're not liked .Be careful ! Low pay for collection and not treated fairly !
Manager is Noah Elrod (Former Employee) – Plano, TX 75093 – April 12, 2017
I work for a temp agency at the time I was working at Independent Bank. They had no full-time opening at that time for me. I enjoy myself any place I work at. I enjoy working at Independent Bank! They had a lot of helpful people working at Independent Bank!!
Not been able to work full-time Independent Bank!!
Bank Teller (Current Employee) – Grand Rapids, MI – March 31, 2017
In general, working as a bank teller is fast paced, with plenty of face-to-face interaction with bank customers. Bank tellers are expected to process financial transactions quickly and accurately at all time.
Documentation Specialist (Former Employee) – Troy, MI – March 15, 2017
A typical day at work consisted of reviewing files and preparing loan documents, The most enjoyable part of my job was meeting deadlines and getting results. I learned a great deal in regards to loan documentation and regulations.
Processor (Former Employee) – Ionia, MI – October 31, 2016
Management does not provide reliable training. "Training" is provided by performance evaluations to your HR file. The workplace is divided into cliques. If you aren't part of the clique, your concerns will not be addressed. Management wants its employees to be seen and not heard. The only thing that matters is output and deadlines. Coworkers only look out for themselves and report anything you do wrong. Some management leads by intimidation..
Customer Service Representative (Former Employee) – Michigan – August 25, 2016
Independent Bank is a Michigan based bank which makes it hard to more up in the company. I do wish they would expand but I don't see how that is possible without being bought by another company. Great people to work for and morals of a bank.
Teller (Current Employee) – Mount Pleasant, MI – July 27, 2016
My team is excellent, and the customers are wonderful. I have been given opportunities to gain responsibilities and learn additional things that make me able to help customers further. There is a playful atmosphere when time cooperates. There is no ability to advance, despite any level of effort or motivation. The hardest part of the job is being consistently overlooked for advancement because I dedicate more time to my customers than I do making friends with my manager.
Flexible, fun atmosphere
Compensation, preferrential treatment based on favoritism
The structure of this organization is terrible. They are extremely understaffed, try to overload their current employees with work that should be done by an entirely different department, and refuse to increase pay for services. They have no proper training, you will basically be thrown into your job. Their current employees with no training experience are the training department for new employees. There are some extremely nice people there but they also have a lot of people stuck in their ways. People in management positions who do not have very good people skills and don't know how to adapt to change. Small banks usually want to be big banks but still have a small bank mentality, this is an extremely accurate description for Ibank.