Provider Relations Consultant (Former Employee), Falls Church VA – July 25, 2014
Pros: was able to work from home
Cons: alot of technical issues with databases, email, etc.
Worked with Independent Living Systems (ILS), contracted by Humana, to develop a network of long term care (LTC) providers that need to be enrolled through the new integrated care project for the federally-mandated Medicare-Medicaid Alignment program Rewarding company to work for if you enjoy a start up type environment, which suits me. Learned a lot – more... about health plans and the health insurance world. Most challenging aspect of my job was the lack of strength in numbers. Hiring support staff was slow to start, but it gave me the opportunity to learn other areas associated to a health plan. My colleagues were true professionals and a pleasure to work with. – less
CUSTOMER SERVICE AGENT (Former Employee), Miami, FL – September 3, 2014
Pros: approving customers
Cons: denying customers
My Day started at 7am and ended at 5 pm I learned how to manage multiple customers as the same time management and co workers were great I got along very well with everyone. the hardest part of the job was informing customers there services would be discontinued the most enjoyable part was informing members they were eligible for free food benefits
No advancement opportunities for non-Hispanic employees.
Nurse Transition Coach/ Care Manager (Former Employee), Miami, FL – July 1, 2014
Pros: salary, schedule
Cons: lack of racial diversity
I would like to begin by stating that I enjoyed my job job, and the lives that I impacted. I also appreciated having a manager that I could identify with. My salary was great, and so was my schedule. However, if your non-Hispanic, advancement opportunities were pretty much non-existent. During lay-offs those retained were Hispanic, including those less – more... experienced. I do agree that ILS is an equal opportunity employer, but primarily to Latinos. – less
Great pay, terrible benefits and bad executive management team
Management (Former Employee), Miami, FL – June 30, 2014
Pros: good salary for managment
Cons: low pay for primary staff. high cost benefits being it's a health based company. bad leadership.
Nepotism is very rampant amongst the executive leadership. The company is trying to grow quickly and in doing so has cut many corners. Lack of proper organization has caused the company to pay penalties in contracts.
Management (Former Employee), Illinois – October 26, 2013
Pros: growth potential, member centric
Cons: fast growth
Company is involved with many new start ups. They hire great talent with knowledge in the area & allow them to develop the program based on market need. The future is unlimited as aging boomers want to remain in the community. Partnering with health plans to maximize member functioning while meeting HEDIS & other quality measures is good business.
Call Center Team Lead (Current Employee), Miami, Florida – July 18, 2012
Pros: great work enviroment
Cons: very short breaks
A Typical day at ILS is Coming in 10 mins Early and logging in, Grabbing Coffee and Getting Stright to Work not stopping until 4:30 Something that i Learned form ILS is the Customer is always Right even if there Wrong. The Management team Was Super, they did Everything in thier power to ensure we were constantly in a safe drug free work enviroment. My – more... co-workers were people i could call my true friends we would often get together After work for Lunch or a movie. The most difficult part of my job was turning people down for free mealseven though i knew they needed it there plan did not cover it. the Absolute Most Enjoyable part was Everyday, i enjoyed being there Everyday getting to work and laugh with friends is somthing ill always treasure. – less
Very poor management and extremely low wages for Social Services.
Social Services Worker (Former Employee), Redlands, CA – June 4, 2012
Cons: low wages, bad management, no benefits, no advancement.
Typical day at work very busy, mentored between 3-5 clients daily. I learned a lot being a social services worker. I love working with others and making a life changing difference in their lives. Very self rewarding to see my clients excel. Very unproffesional management team, did not have direct co-workers. I worked out on the field solo with the clients. – more... Sometimes I worked very long hours 12-15 hours per day which could included a lot of driving. Most enjoyable part of the job was watching my clients succeed in tasks and progress to eventually graduate the program and becoming "Independent". – less