Pros: Benefits, work hours
Cons: management, communication
A typical day consisted of answering phones, and sorting through clients applications. I learned case management, organization, different state programs and services. Management was very unprofessional, in the aspect that they were all friends and gossiped about employees and based reviews on how another managers felt. Co-workers were average typical co-workers. The hardest part of the job was keeping up with the work which consisted of the entire state of Wisconsin. The most enjoyable aspect was the diversity, lax dress code and overall friendly environment.