Pros: learning about research and everything it related
Cons: salaries are funded by 'soft' money and when there are no research grants there is no money.
My day would vary from testing software, writing research questionnaires, creating electronic surveys via Qualtrics, working with developers, sitting in on discovery meetings,etc.
I learned that I am passionate about data and the vast amount of information it can give you.
I worked on a very small team so I did not have a 'manager' per se, he was more of a team lead. He is very learned regarding IT and was a great teacher.
My co-workers were fun to work with and very helpful when needed.
The hardest part of the job was acclimating to working in academia. It is the polar opposite of the corporate work environment. Very laid-back.
The most enjoyable part of the job was new things I learned and the people I worked with.