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Indianapolis International Airport
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4 reviews

Indianapolis International Airport Employer Reviews

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Compensation/Benefits
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Bad Management
Parking Cars for the Valet Service (Former Employee), Indianapolis, INJuly 6, 2014
Pros: nothing
Cons: everything
These people will re write you job description to get you fired . You will hate this place unless you are upper management. DO NOT WORK HERE
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Marketing Research
Market Research Manager (Former Employee), Indianapolis, INMay 1, 2014
As the Marketing Research Manager for the Indianapolis Airport Authority, I formulated goals, long range Market Research planning, and generated statistical reports for management using performance metrics. I expanded the Customer Satisfaction Program by identifying Key Performance Indicators (KPIs) and was able to make recommendations to improve passenger – more... experience and overall customer satisfaction. Making data driven decisions, I streamlined data collection with the creation of a Microsoft Access database and saved the airport $100,000 in the annual marketing budget. The new database allowed for reports to be generated for any time period and measure passenger satisfaction levels. This information was used by department heads to implement actions for improvements. I also managed vendor relations with advertising agencies and vendors who provided other services, such as, conducting passenger surveys inside the terminal. – less
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A great place to make a difference
Parking Department Supervisor/Manager (Current Employee), Indianapolis AirportDecember 13, 2012
Pros: great staff, outstanding upper management, leading people and making a difference
Cons: compensation
Mangement of 95 Employees
Customer Service
Planning and Creating Programs
Daily Reports
Manage $40 Million Revenue Account
Evaluations
Reviews
Presentations
Employee training
Manage Learning Management Systems Required by OHSA
Employment Decisions
HR Responsibilities
Drug Testing
Enforce Policies and Procedures