A call center environment that requires the ability to multitask. The company requires that you learn how interpret policy language and testing is required in order to advance further. It provided a great opportunity in advancement, was reasonable in hourly pay and provided great company benefits. The management was sub par and didn't seem to have strong leadership. Managers weren't very supportive, in most cases help or questions were referred to assistant managers and/or co workers. However, this company provided a great place to build relationships with co workers and develop skills working with a team.