Pros: free food, gift, parties, christmas bones
Cons: no time to show i care to customers
I enjoy talking, I am a people person and I never meet a stranger. I enjoyed hearing stories about a new baby, a vacation, a death, no work, no money, divorced, married, moved, etc. Every day at work was different on the phones, people would called about their insurance policies yet I would hear everything else. People would share things with me and I would listen. People would talk about everything under the sun and the moon. I miss the callers the good and the bad. The bad more than the good because I realized that some were hurting and only needed to vent and nothing is wrong with that. I have more freedom now to listen to customers at Jcpenney than I did at infinity because of being on a time clock and phones being monitored due to legal reason. I do miss Infinity. The hardest part of the job for me was that I cared to much and I loved people so much that I did not follow the rules for the company. I read books like the Fred Factor and the Oz principles all books given by Infinity for us to read. I love people and since I could not love the way I wanted to love. I left.