Pros: cool holiday perks, advancement
Cons: heavy volume, low class customers, management doesnt seem to care that abrupt changes are difficult to adjust to
Summary says it all.
8-10 claims per day. Heavy call and email volume. Closing claims is a pain. They sometimes dig their heels in on paying for the most arbitrary claims for no apparent reason. Agents aren't adequately trained so by the time the insured gets to you, they are upset and misinformed, making for a less than smooth claims process.