Telecommunicator (Former Employee), Dayton, OH – May 15, 2013
Pros: excerise equiptment and daycare
Cons: no free food
a typical day at work was what i looked for in my evreyday life,it was Quiet,layed back,and friendly.The mannagers were great they had it together orrientation was very educational and mapped out for success.If ever you had a problem they were there rather it was personal or work related.We were a family.There was nothing hard about the job.And it was – more... always fun we had days when you could win things like,(bonuses,blue jean days ect. – less
Communicator (Current Employee), Green, OH – May 1, 2013
Pros: vacation after 6 months
Cons: hired for mostly inbound calls but turned quickly to mostly outbound calls
This company throws out all the glitz and glamour when you walk in for an interview. The building and its exterior is nice to look at. When you get hired is when everything sinks in. You get an insentive to work the night shifts as well as the weekends, however, if you miss a day or don't complete a full 40 hours for any unkown reason you get $7.85 – more... an hour not any of the insentive. They are quick to train you multiple different ways but when things change the management quickly will tell you "I never taught you that way." Almost the whole staff is out to get you unless you are one of their "favorites" then you get pushed to the front of the line and get to learn the new programs quicker. This job has no room for advancement unless you are one of their special ones then it doesn't matter if you've been their the required 6 months or not. – less
Telecommunications Operator (Former Employee), Dayton, OH – April 29, 2013
It was long day because of sitting on the phone all day. But, my co-workers made it fun and go faster. The hardest part of my job was having customers who were very upset with there bills.
Customer Care Rep (Former Employee), Boardman, OH – April 29, 2013
Pros: flexible schedules, great people, good opportunity
Cons: had to deal with rude people on the phone some of the time
A typical day at Infocision involves many in-bound/out-bound calls to help solve customer problems and questions, sign people up for Time Warner Cable and upgrade services. The management was very nice and were always willing to help out any way they could. My co-workers were great people, helped each other out when someone would struggle. The hardest – more... part of the job would be the high volume of out-bound calls. Mostly because either they already had Time Warner Cable or they weren't interested and had some rude comments. The best part of the job would be that there were always mini games that everyone took part in that helped get more involved in the workplace and create a little competition in getting people to add Time Warner Cable services. – less
Program Supervisor (Current Employee), New Castle, PA – April 23, 2013
Pros: 3 days off
Cons: work hours and salary
A typical day at InfoCision is based upon multi-tasking and being prepared for new projects, goals and productivity standards. Managment of a staff of more than 100 is one of the hardest parts of the job but morst enjoyable as being on my toes makes me gain a better prospective of what needs to be done on a daily basis.
Customer Service Rep (Former Employee), Youngstown, OH – April 22, 2013
Pros: free lunches for doing an exceptional job
Cons: having to push the customers i called in order to get more money for the organizations i called for
My typical day working for this company was cold-calling to various sponsers for non-profit companies to try to solicit more money to keep the non-profit companies working. The hardest part of the job was not being able to take 'no' for an answer and having to push them when they already donate on a montly/yearly basis. The most enjoyable part was the – more... non-profit company I called for most was one in which I very firmly believed in. – less
Teacher at InfoKids (Former Employee), Akron, Ohio – April 19, 2013
Pros: close to work, good benefits, hour break
Cons: distrust of management, expects too much for what they pay, management will protect their job over their employees if a situation arises to do so.
The management is dishonest and untrustworthy to run the InfoKids Learning Center. Employees deserve an honest employer to stand by their side and believe in their employees. Not found here. Very disappointed in the management and would not recommend anyone seeking employment at InfoKids with this current management. You would be better off elsewhere – more... believe me I experienced regret. – less
Political telecommunicator (Current Employee), Fairlawn, OH – March 14, 2013
Pros: two breaks, benefits, bonuses
Cons: the different shifts, rude donors
I am learning a lot about politics and talking with different people all over the country. The hardest part of my job is rude people that I call, but that's also the best.
Telemarketer (Former Employee), Mansfield, OH – March 2, 2013
Pros: hour lunch, guaranteed hire
Cons: everything else
This place is terrible. The trainers are terrible, they just go through the motions and expect you to know what you're doing just based on what they lecture. There's no practice, they just throw you on the phones with very limited knowledge on how to get through the call. If you ask them for help while on the phones, they often didn't know what to do. – more... It's a republican company that has you read scripts bashing obama and democrats, and there are so many grammatical errors in the scripts. You have to basically beg elderly people to donate to something you dont believe in, and 95 percent of the time you're making people angry by calling them. You're basically beating your head against a brick wall for 8 hours. – less
Human Resources (Current Employee), Akron, Oh. – February 22, 2013
Pros: friendly co-workers
Cons: long drive from current home
when it comes to being able to move up the company ladder, InfoCision is a place where someone can move up easily. There are positions available and attainable, if a person has the driven to attain them.
Make sales (Current Employee), Boardman, OH – February 13, 2013
Friendly coworkers, learned how to sell products to customers, management is good, hardest part of the job is irrate clients, most enjoyable part of the day is making the client happy and maitaining a valued customer.
StevenM – February 26, 2013
If I had the kind of work place you are describing where i worked at the one in New Castle, it would have been a much more enjoyable job.