They try to create a pleasant environment
Communicator (Former Employee) – Austintown, OH – October 27, 2017
The job itself is rough; you're mostly making outbound calls to either donors or existing customers, and you can be treated poorly by the people you're calling, as you can imagine. It takes a thick skin and the ability to handle rejection. Supervisors there have often worked in the lower positions on the phone, so they understand what the difficulties of the job can be. They are usually nice and sympathetic. They hold a lot of "fun days" and events to reward their employees, and the bonus structure is pretty good. You can make good money as long as you work your hours.