Productive and professional call center
Teleresearch Associate (Former Employee) – Omaha, NE – July 20, 2015
I called small businesses and confirmed their information such as address, email, main person of contact and title, fax number and so on. Every once in a while I would conduct surveys such as finding out what types of businesses did spray tanning or teeth whitening. The surveys were pretty easy, and if you could keep up, the collecting information aspect was easy as well but not as much because their is so many rules to formatting the info. The company brought in food vendors each day and also supplied the employees with food vouchers so they didn't have to pay extravagant prices for a sandwich. That was pretty cool. They also gave 12 hours of PTO for every four weeks of work which was cool too because you could basically take a vacation every three months since they only required 35 hours a week and after 12 weeks you would collect 36 hours, so that was really generous.
Reduced price lunches, lots of PTO
Lots of rules about formatting information, made it difficult to get a good QA score