Pros: Able to work from home; hours can be flexible;
I work with a great team, enjoy fairly flexible hours, have the opportunity to work from home a few days per week. I am presented with challenges every day, and no two days are the same in the Support world. My management team is hands on and very available.
Worked independent of supervision and made my own hours
Consultant (Contract) (Former Employee), Work from Home – October 9, 2014
Pros: independent work hours
I would be told of a new client and travel to their site initially to introduce myself and the software to the Accounting department. I would learn about the companys product and culture to investigate – more... their needs for an MRP system. I would meet all of the key players and work with them individually to find out their strengths/weaknesses, and needs. Most of the time I was onsite with a customer with only one other consultant. That individual would handle the Manufacturing needs and I would handle the Accounting. The hardest part of the job was the travel. As I got older the travel became difficult. So, I began promoting remote sessions with the clients and they seemed to like this method of training. I always took pride in and enjoyed seeing a customer go live, and meet their goals with our software. – less
Senior Presales Solution Consultant -NA Sales (Former Employee), Alpharetta, GA – September 24, 2014
Pros: great it support
Cons: constantly changing strategic positioning
Never the same day to day Traveling to existing customers Continuous customer facing discoveries Customer Requirements gathering & analysis Demos: POC Dedicated co-workers working as team players Keeping up with new offerings Fast paced activity with existing Customers
Accountant (Current Employee), Alpharetta, GA – September 8, 2014
Pros: pto is good. co-workers are nice.flex hrs of your choice.
Cons: lacks team environment from the manager level, managment lacks follow through.
Your experience all depends on your manager and from group to group, it can be very, very different. Some managers micro-manage you, others allow you to work from home -some. They say they encourage moving – more... around the company but they don't. The PTO is good 25 days after 5 yrs. Benefits - medical, vision, dental, LTD, STD, life insurance and Flex spending for medical, daycare & transportation. Tuition help is very minimal. Ask how large the immediate group is and what the turn over rate has been in last couple of yrs. If it is 50% or more, you probably don't want to work in that department. – less
Flexible and understanding management, high growth potential and learning opportunities
Present Staff Accountant (Current Employee), 500 W Madison, Chicago IL – August 20, 2014
On a daily basis I get new scenarios in accounting where I am challenge and have the opportunity to resolve problems or learn. Also, we multi task and work in fast paced environment. We have a dynamic team where we share responsibilities and cross train and challenge each other to better perform our work responsiblities.
Billing Specialist/Order Entry Controller (Current Employee), Atlanta, GA – April 25, 2014
Pros: full hour lunches, the option of working from home and great insurance benefits
Cons: lack of room for advancement
On a daily basis my typical duties include resolving disputes that are emailed throughout the day from sale's people, maintenance managers of software, customers and fellow departments at Infor Global – more... Solutions. My day also includes discrepancies on software invoices that have previously been billed and invoices that will be be due. The discrepancies/disputes requires the research and analytical skills to determine the resolution by reviewing contracts, customers accounts, and/or consulting with fellow departments. I have learned a lot about license software and to not only depend on my co-workers for information, but to also be supportive with new information I have retained in my six years of employment. My opinion on management is that the company needs more of it and there is not a lot of room for advancement. The hardest part of my job is resolving the disputes in a timely manner as I have to rely on salesmen in the field to verify discounts that may not have been communicated in the contracts. Being able to resolve and deliver invoices to customers in a timely manner is one of the most enjoyable pieces of my job because being a part of the solution of resolving the disputes allows the invoices to get paid in a timely manner and are rewarded accordingly. – less
Engineer (Former Employee), Saint Paul – December 30, 2013
High turnover and poor management communication. My direct manager was term and no one told the team that was reporting to him. We found out on social media. They hire a lot of people to then lay them off with no specific reason, specially during the holidays. They don't look out for their employees.
Senior IT Field Engineer (Former Employee), New York, NY – September 13, 2013
Cons: low pay and little advancement
The company is in a constant state of change and upheaval. Product strategy and financial performance changes yearly and employees cannot be confident in what the company is actually doing. The management team is secretive and does not let employees know what is going. Employees have no faith in the company's future.
I worked there for 12.5 years. I had highly regarded stats and product knowledge as well as customer service awards. I had a health problem concerning spinal pinch nerves. I had an operation and my doctor wanted me to work from home and have another operation to fix the issue and Infor dropped me on the spot 2 days after receiving my Doctors evaluation letter.