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InfoTek Corporation
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2 reviews

InfoTek Corporation Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive and fast paced work environment
Help Desk Technician (Former Employee), Hanover, MdApril 17, 2013
Pros: benefits and company paying for classes for school or for certification
Cons: no con's
• Performs or guides customers through the installation of hardware/software and networking components on their personal computer to meet computer needs
• Responsible for diagnosing and troubleshooting problems with individual or multiple computer systems in order to maintain proper functioning
• Resolves issues of complexity including contacting and – more... assisting vendors
• Performs computer studies and projects relative to area of assignment; implements change in policies and/or procedures as approved
• Assists in design and development of standardized operational management reports in order to identify issues or monitor computers
• Provides expertise to various parties vendors, customers, etc. regarding personal computers in area of assignment; supports personal computer changes and problem resolutions
• Responsible for researching, analyzing, and providing hardware/software quotations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment – less