Infozen Employee Reviews

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Most stressful job I've ever had
DBA (Former Employee) –  Colorado Springs, COMay 11, 2017
The work itself was extremely interesting, but that was eventually outweighed by the poor culture and constant pressure. Management did not support their employees. We worked under constant threat of being fired. I don't know if that place met the legal definition of a hostile work environment, but it certainly met a practical one. No recruiters in Colorado Springs question why you want to leave that job. There was so much turnover, they'd see Infozen on the resume and say "enough said."
Pros
Decent pay
Cons
Hostile work environment
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Great position
Operations Manager (Former Employee) –  Colorado Springs, CODecember 24, 2016
Wonderful job satisfaction working with JPL on the Deep Space Mission and Shuttle missions. Best experience ever. Wished I'd of stayed and worked on my dream job.
Pros
Job Satisfaction
Cons
None
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They ask you to be patient while they obtain your clearance but then they just leave you high and dry
New hire - TSA (Former Employee) –  Colorado Springs, COOctober 25, 2016
They tell you to please be patient as the clearance process can take many months in order to receive your top secret clearance. They keep emailing you to please be patient and they are happy you are coming on board with the company. Then out of no where they send you an email saying they are rescinding your offer because the process is taking too long for them. They want you to be patient but they wont be patient for your clearance. What an awesome company to work for! Don't hold your breath as that tells you they think of you as an expendable rather than an asset.
Pros
pay seemed like it would've been nice
Cons
They expect you to wait for them, but they won't wait for you.
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Dysfunctional Management
O&M Technician (Former Employee) –  Colorado Springs, COSeptember 21, 2016
Middle and upper management is completely out of touch with the employees and the mission. The only time they take action is when the customer jumps down their throat and their only response is blame shifting and empty promises. Headquarters is focused 100% on profit and 0% on the people that earn it for them. The mission is worthwhile but even that can't sustain you in the dysfunctional InfoZen culture. All of the good employees either convert to Government employees or get burnt out and leave. The mediocre or worse employees stay forever, increasing the workload on the few good people that stick it out.
Pros
Worthwhile mission
Cons
Management and corporate culture are terrible
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Great Company and Owner
VP Network Services (Former Employee) –  Rockville, MDSeptember 20, 2016
Great company to work for with an outstanding CEO. Real Team environment.

Great Benefits, Good management, Great customer service with customers remaining loyal to the company.
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High stress work environment due to company management more than the customers requirements
SAB Administrator / TSM Administrator (Former Employee) –  Colorado Springs, COFebruary 25, 2016
High stress work environment due to company management more than the customers requirements.

I wouldn't recommend this as a good work place.
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Toxic Environment
. (Former Employee) –  Colorado Springs, CONovember 23, 2015
Colorado Springs location is co-located with govt customer. Environment is toxic and unprofessional in every aspect.
Pros
higher than average pay
Cons
extremely toxic work environment in Colorado Springs
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High Up Time Percentages for IT
Service Desk Administrator (Current Employee) –  Colorado Springs, COJuly 16, 2015
InfoZen supports the Secure Flight computer systems and other programs for the TSA. They have the highest up time percentage I've ever seen in a 20+yr history of working IT system support. The management is fairly uninvolved day to day and has a preference for the Maryland site rather than locally. Employees are frequently former military as a security clearance is required.
Pros
they will sponsor new hires getting a security clearance
Cons
never enough staffing to get job done or take PTO, no raises for a long time
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A good campany with decent working pace
Web Test & Develop Engineer (Summer Intern) (Former Employee) –  Bethesda, MDAugust 19, 2014
I'm a intern so I don't have a lot to say. But basically, using agile method doing system development. And learned a lot from the experience of summer intern.
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Has no idea what they are doing
Systems Administrator (Former Employee) –  Washington, DCAugust 1, 2014
InfoZen sees employees as an expense instead of an asset. They cut employee benefits wherever possible and will not pay a person what they are worth if they can avoid it.

They are very top heavy, having more management than technical talent. The technical talent is expected to be an expert in everything and is expected to handle far more work than is reasonable with little to do direction on priorities or task management.

The average day is spent figuring out what work needs to be prioritized and sifting through email in between a multitude of meetings. For all of the management that they have you would think the management could handle meetings with the customer and let the technical talent get stuff done, but that is not the case, driving productivity down.

Co-workers are great but InfoZen has no idea how to run a successful business.
Pros
You could learn a few things if you are entry-level
Cons
terrible healthcare, management does not know what they are doing
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Great mission, good people, tense environment.
Asset Management Specialist (Current Employee) –  Colorado Springs, COMay 7, 2014
The Colorado Springs contract that I work on is great due to the mission. For the most part the people are good to work with. Their is a certain amount of tension in the workplace. Much of this is between the customer, and the contractors. I have been at this location for almost eight years, and the tension has subsided quite a bit over the last couple of years.

The corporate offices for the company are in Maryland, and the Colorado Springs staff are in some ways the "red headed step children". Employees seem to be thought of as children, to be seen but not heard.
Pros
Free coffee, ok salary, flexible hours.
Cons
Low to no raises, lack of concern for employees as people with families, mortgages, etc.
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Company OK to work for
Operations Manager (Former Employee) –  Colorado Springs, CoSeptember 9, 2012
Must pay full attention to details. No HR or adminsupport in local area
Pros
small company
Cons
headquarters on east coast
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Great compensation and benefits, flexible hours and great place to work.
Quality Assurance (QA) Engineer (Current Employee) –  Colorado Springs, COSeptember 1, 2012
Good management team results in great teamwork amongst co-workers. The hardest part of the job is making the Government customer happy. Completing the mission every day is the most enjoyable part of the job.
Pros
great location downtown colorado springs.
Cons
contract ending soon.
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Overall rating

2.9
Based on 14 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.4
Job Security/Advancement
2.5
Management
2.3
Culture
2.3