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Inktel Direct
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32 reviews

Inktel Direct Employer Reviews

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My Inktel experience
Customer Service Rep (Former Employee), Miami, FLOctober 17, 2014
Pros: nice environment, great food and good benefits
Cons: needs more parking
Inktel is a good work place environment, management is easy to get along with, the staff is friendly and the cafeteria is great. there's any really hard work and the most enjoyable part of the job is helping the customers.
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Fun workplace environment, cultural, fast paced
Customer Service Representative/Dispatcher (Former Employee), Tamarac, FLSeptember 24, 2014
Pros: open environment, overtime, and 401k
Cons: one small door for entry and dismissal
A typical day at Inktel Direct is overall a great place to work. Everyone was very professional and handle one of the best customer service groups I have been employed for. The most enjoyable part of the job was the interaction between the clients and myself. I didn't find any task to hard because everyone worked a team and together was there success.
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Great stepping stone
Team Lead (Former Employee), Miami Lakes, FLSeptember 15, 2014
Pros: flexible hours with weekends off
Cons: stationed at a desk, short breaks, closed in environment
This is a great place to work if you are in need of employment while you transition into your life work. This is not meant to be a long term career and can become routine if you stay too long.
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Great place to work to Gain skills in customer service!
Customer Service Rep. (Current Employee), Miami Lakes, FLJuly 26, 2014
Pros: a player bonus, chance in advancement
Cons: short breaks
Inktel Direct is a very nice work environment. Its diverse, fun and a great start to gain knowledge in customer service. The supervisors are awesome, mainly because when we are at work everyone's common goal is to please the customer and they do whatever it takes to make sure that all agents have the help and training they need to do so while keeping – more... smiles on our faces. – less
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customer service rep
Customer Service Rep (Former Employee), Miami Lakes FlJuly 2, 2014
Cons: no raises
worked there for 5 years. No raises ever. Supervisors are lost. Typical call center. Hectic and no windows basically large warehouse with cubicles
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a fun place and certain incentives
Customer Service Rep/Account Manager (Former Employee), Miami Lakes, FLApril 22, 2014
Pros: 30 minutes lunch
Cons: short breaks
very busy, working with different people over the phone and learning the different aspects of customer service .
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Very Active
Customer Service Agent/Sales (Former Employee), Tamarac , FlApril 16, 2014
I enjoy assisting and solving customer issues dealing with services.
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Awful Company
CSR (Former Employee), Miami Lakes, FloridaApril 14, 2014
Pros: easy, brainless work
Cons: benefits costs, promotional opportunities
The Tamarac and Miami Lakes facility are filthy. The Doral location is beautiful but I didn't work there. The turnover rate is extremely high with both CSR and Management. Few breaks given.
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Fast Paced
Telecommunication / System Engineer (Current Employee), Miami LakesJanuary 15, 2014
Faced paced environment with hard working people. Everyone works as a team to make the company strong.
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Sales
Business-to-Consumer Sales Agent (Former Employee), Miami Lakes, FLOctober 22, 2013
Pros: experience in sales
Cons: evaluate on the amount of accounts completed.
Contacting potential credit card customers to solicit company products.
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productive and fun workplace with allot of activity to keep the energy goig
Sales agent/ Customer Service (Current Employee), Miami Lakes, FLSeptember 16, 2013
Pros: good schedule
Cons: don't offer raise
easy going environment where welearn about different kind of business everyday, the management treat everyone equal, friendly co workers, over coming the customers objections but i enjoy selling the customers the perfect service for there business
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A good company
Customer Service Representative (Former Employee), Wood Dale, ILAugust 27, 2013
The co-workers were great, Stressful job but was able to handle. The drive was a bit far
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its ok
Customer Service Representative (Current Employee), Tamarac, FLApril 21, 2013
Its ok. Its a great stepping stone to find a better opportunity for advancement with another company
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10+ of extensive Customer Service, technical and help desk background.
Customer Technical Support (Former Employee), ILMarch 4, 2013
Strong passion for helping and resolving customer's issues,concerns and or problems.
10+ of extensive Customer Service,Technical,help desk background.
Ability to maintain high level of confidentiality.
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Fast paced work place
Customer Service Rep (Current Employee), Miami Lakes, FLFebruary 20, 2013
Pros: flexiblle schedule
Cons: no job security
Inktel Direct is a great place to work, however, your job security is not guarenteed.
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floor support
Customer Service Representative / Floor Support (Former Employee), Wood Dale, ILFebruary 12, 2013
Pros: free lunches
Cons: not enough money
GREAT group of people to work with a good company...; The hardest part of the job was explaing to customer why there order was late or cancelled
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Okay company to work for
Customer Service Representative (Former Employee), Tamarac, FLFebruary 11, 2013
Pros: benefits, pto
Cons: short breaks, constant reviews from management.
My co workers frustrated me so much on the project I was on that I forgot about the company policy and was fired from a job that I was trying so hard to get. The new management is not upfront with employees and it's very discouraging. Other than the management that is now running the project I was on the company is okay.
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A day in a life at Inktel Direct..
Client Service/Sales (Former Employee), Miami Lakes, FLJanuary 28, 2013
The company is ran by a bunch of high school kids who have no respect for the hard working man. Everyone in upper managment seems to know each other from school and is hiring people that they have known their entire life ex: family and friends.
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Being a customer rep
Service Representative (Former Employee), Tamarac, FLJanuary 23, 2013
A typical day was phone calls, phone calls & more phone calls. It was a call center, hetic some days and other relaxed depending on the season. Management and co- workers were cool, I have nothing negative to say.
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Wonderful workplace
Customer Service Agent (Former Employee), Miami Lakes, FLJanuary 2, 2013
Pros: free lunch for staff
Cons: break were too short
A typical day at inktel included, co worker cheers, high energy, and great work ethics. I learned how to be a part of a real team. Management at his establishement were very supportive of their employee. My co workers were also wonderful. Everyone got along great. The hardest part of the job was dealing with the irate customers. Call center jobs are – more... not so easy. The most enjoyable part were the competitons we had at Inktel. – less

About Inktel Direct

When it comes to direct marketing services, this company doesn't beat around the bush. Inktel Direct provides contact center services – Read more