Inktel Direct Employee Reviews

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Productive Fun Workplace
Customer Service Representative (Former Employee) –  Miami Lakes, FLFebruary 6, 2018
Very Detailed work environment. Competitive, driven, high quality work. Pay rate was excellent. Provided assistant when needed. Always ready to work on time.
Pros
Free Lunch
Cons
Healthcare
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fun place to work
Customer Service Representative (Former Employee) –  Miami, FLJanuary 24, 2018
I had a great experience with co workers. has a great cafeteria. The CEO was a very kind man. I learned how to manage with customers, make car insurance claims.
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sales
Outbound Sales Representative (Former Employee) –  Miami Lakes, FL 33014January 16, 2018
Secure new and existing clients using outbound sales tactics.
• Placed outbound calls to potential and existing customers to qualify leads and sell products and
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productive
Customer Service Rep (Former Employee) –  Tamarac, FLNovember 24, 2017
great food and atmosphere loved working here the chef was amazing also very caring to all there employees .the pay was moderate and the hrs where not bad
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Awesome place to work, very family oriented
Help Desk Manager/Contact Pro Administrator (Former Employee) –  Miami, FLSeptember 22, 2017
Inktel was a great place for me. Is where I grow up and started my carrier path in information technology and management.... Inktel is home for me. Great learning place.
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My location is no longer open
Customer Service Representative (Former Employee) –  Wood Dale, ILSeptember 6, 2017
A typical day was taking incoming calls for Walmart.com orders and putting out fires. The workplace culture was fun at times, because us (the employees) came out of pocket regularly to create a fun culture within the office.The hardest part was the pay and no benefits. The enjoyable part was being able to talk to and assist the nice Walmart consumers over the phone.
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Seasonal
Customer Service Rep (Former Employee) –  Hialeah, FLSeptember 5, 2017
They expect a lot for little pay. I did enjoy talking to the customers on the phone. The team leaders were nice, but very loud when we were on calls. It was seasonal.
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productive work place that could offer better pay
Call Center Representative (Current Employee) –  Doral, FLAugust 18, 2017
nice friendly environment cold climates need weekends off and more room to advance needs to provide raises and allow agents to be capped more experience better pay
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great place to work
Sales Associate (Former Employee) –  Miami, FLAugust 8, 2017
great place to work not stressful but must keep up with quota. The company and mangers works with their employees in all aspects.. benefits are great in addition i like the company.
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N/a
Team Lead / Operational Support (Current Employee) –  Miami Lakes, FLMay 2, 2017
The culture is good and the people are good. The pay vs the demands of the job are not accommodating. Working 55 to 60hrs a week and no other compensation
Pros
Friendly work environment
Cons
No pay raises
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Difficult work place
Customer Service Call Center (Former Employee) –  Miami Lakes, FLApril 18, 2017
It was a call center for walmart.com, worked every day of the week. Answer calls and help people with orders complaints, shipping issues, purchasing and all the rest.
Pros
none
Cons
low pay, bad parking
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Corrupt
Provider Relations Representative (Former Employee) –  Coral Gables, FLApril 17, 2017
this company was a falsified attempt in the Healthcare Market
this company was to be a Florida Member Based Insurance plan whose members were not Florida Citizens but people from Nicaragua and Puerto Rico

They were closed down by the FBI
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I would not recommend this place for anyone
Customer Service/Escalations (Former Employee) –  Miami, FLApril 7, 2017
As an employee of walmart.com
this company gave no areas of opportunity from
growth and paid the amount of 10 dollars hourly for lots
of work it also possessed a very high school like atmosphere
Pros
i cant think of any
Cons
no areas for growth and no raises they have been pay $10 hourly for years
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Terrible place to work
Systems Analyst (Former Employee) –  Wood Dale, ILMarch 23, 2017
I would not recommend working for this company. No advancement opportunities. The Manager at the time did not respect the employees and a weak H.R department.
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screening calls
Life Alert Consultant (Former Employee) –  Miami, FLMarch 22, 2017
Very demanding job, great incentives if you reached your quota. work environment was pretty friendly but yet competitive. Supervisors where helpful and available when i needed.
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fast paced incoming call center
CSR inbound call center, assist customer (Former Employee) –  Miami Lakes, FLMarch 15, 2017
no stop incoming call center, assist customer with inquiry pertaining to their account and or orders. Provide customer with shipping information tracking lost packages.
Assist in placing order for customer, resetting password on account
Pros
enjoy customer service
Cons
no steady work schedule
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Family oriented,look forward to going to the office each day
Human Resources / Payroll Manager (Former Employee) –  Miami Lakes, FLFebruary 17, 2017
What I enjoy most is that Inktel continues to help each other grow personally and professionally. Innovative and great place to work in.
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Only if looking for a pay check
Customer Service Rep Inbound/Outbound (Former Employee) –  Miami, FLJanuary 10, 2017
This place of business is not a career it's only if your looking for a quick pay..to pay the phone bill not enough money to live on ..only if yiur just starting to work
Pros
Free lunch
Cons
Health care
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very unorganized
Customer Service Agent (Former Employee) –  Hialeah, FLApril 19, 2016
ive had alot of medical history and my son is autistic. i would call in and verify information to the company and it seemed like they didnt care about their emplyoees well being or for them to show proof of a day that is being missed. they will constanly have favortism and the other workers would see it. not only there were scams at the work place but there was alot of relationships as well instead of work and if one of the supervisors didnt not like you, they will make sure they get rid of you
Pros
breaks
Cons
favortism
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Productive
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Miami Lakes, FLMarch 26, 2016
A typical day would be that many Walmart online shoppers would want to either place an order, return or replace an order.
Pros
interact with customers
Cons
the company offered little benefits
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Overall rating

3.3
Based on 63 reviews
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3.2Work/Life Balance
2.9Compensation/Benefits
2.6Job Security/Advancement
2.8Management
3.1Culture