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Inktel Direct
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39 reviews

Inktel Direct Employee Reviews

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working for inktel
Sales agent (Former Employee), Miami Lakes, FLApril 30, 2015
i learned working at inktel to listen more and pay attention to detail when people talk it was a great experience working for the company it actually taught me to be humble and to have alot of patience when dealing with people
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Has a great family oriented vibe within the work space.
Customer Service/Customer Service Sales Supervisor (Former Employee), Miami Lakes, FLApril 14, 2015
Pros: Professional Work Space
Cons: Lack of Cleanliness
Has a very professional work environment, has a great management team, and has plenty of activities within the work environment to make the work space fun.
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Customer Service Rep
Customer Service Rep (Former Employee), HomesteadMarch 6, 2015
I answered calls and emails for customers and adjusted accounts, placed orders for customers. I learned how to deliver great customer service and how to help others out.
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Inktel Direct wasn't the best place to work for.
Lead Supervisor (Former Employee), Miami, FLFebruary 9, 2015
Pros: development of agents
Cons: management
Answer e-mails in a timely fashion. Conduct employee calibrations. Obtain daily goals. I learned to be very patient at this job. Management was poor. There was no value for employees. My co-workers were very stressed. The hardest part of my job was speaking with upper management since there was very little respect. What I did enjoy was developing the agents.
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horrible
Customer Service Representative (Former Employee), Tamarac, FLJanuary 31, 2015
overworked, underpaid. tamarac office very small and cramped. forced to work in a building that smelled of mold and was VERY hot. holiday season was the worst taking management calls and not getting an increase in pay. lots of favoritism
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Call Center
Customer Service/Call Center (Former Employee), Miami Lakes, FLJanuary 12, 2015
Pros: wonderful atmosphere
I worked here for several years, had a lot of fun with my co-workers and Managers, had several clients.
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Excellent Experience
Customer Care Consultant (Former Employee), Miami, FLDecember 4, 2014
Pros: very clean work area, respectful staff and all the over time you want.
A typical work day at Inktel Direct consist of working at a computer desk and answering all incoming calls. During the holiday season calls would average out to 90-110 calls a day in an 8 hour shift which is about a 5-6 minute average call time per call
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My Inktel experience
Customer Service Rep (Former Employee), Miami, FLOctober 17, 2014
Pros: nice environment, great food and good benefits
Cons: needs more parking
Inktel is a good work place environment, management is easy to get along with, the staff is friendly and the cafeteria is great. there's any really hard work and the most enjoyable part of the job is helping the customers.
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Fun workplace environment, cultural, fast paced
Customer Service Representative/Dispatcher (Former Employee), Tamarac, FLSeptember 24, 2014
Pros: open environment, overtime, and 401k
Cons: one small door for entry and dismissal
A typical day at Inktel Direct is overall a great place to work. Everyone was very professional and handle one of the best customer service groups I have been employed for. The most enjoyable part of the job was the interaction between the clients and myself. I didn't find any task to hard because everyone worked a team and together was there success.
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Great stepping stone
Team Lead (Former Employee), Miami Lakes, FLSeptember 15, 2014
Pros: flexible hours with weekends off
Cons: stationed at a desk, short breaks, closed in environment
This is a great place to work if you are in need of employment while you transition into your life work. This is not meant to be a long term career and can become routine if you stay too long.
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Great place to work to Gain skills in customer service!
Customer Service Rep. (Current Employee), Miami Lakes, FLJuly 26, 2014
Pros: a player bonus, chance in advancement
Cons: short breaks
Inktel Direct is a very nice work environment. Its diverse, fun and a great start to gain knowledge in customer service. The supervisors are awesome, mainly because when we are at work everyone's common goal is to please the customer and they do whatever it takes to make sure that all agents have the help and training they need to do so while keeping smiles on our faces.
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customer service rep
Customer Service Rep (Former Employee), Miami Lakes FlJuly 2, 2014
Cons: no raises
worked there for 5 years. No raises ever. Supervisors are lost. Typical call center. Hectic and no windows basically large warehouse with cubicles
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a fun place and certain incentives
Customer Service Rep/Account Manager (Former Employee), Miami Lakes, FLApril 22, 2014
Pros: 30 minutes lunch
Cons: short breaks
very busy, working with different people over the phone and learning the different aspects of customer service .
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Very Active
Customer Service Agent/Sales (Former Employee), Tamarac , FlApril 16, 2014
I enjoy assisting and solving customer issues dealing with services.
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Awful Company
CSR (Former Employee), Miami Lakes, FloridaApril 14, 2014
Pros: easy, brainless work
Cons: benefits costs, promotional opportunities
The Tamarac and Miami Lakes facility are filthy. The Doral location is beautiful but I didn't work there. The turnover rate is extremely high with both CSR and Management. Few breaks given.
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Fast Paced
Telecommunication / System Engineer (Current Employee), Miami LakesJanuary 15, 2014
Faced paced environment with hard working people. Everyone works as a team to make the company strong.
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Sales
Business-to-Consumer Sales Agent (Former Employee), Miami Lakes, FLOctober 22, 2013
Pros: experience in sales
Cons: evaluate on the amount of accounts completed.
Contacting potential credit card customers to solicit company products.
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productive and fun workplace with allot of activity to keep the energy goig
Sales agent/ Customer Service (Current Employee), Miami Lakes, FLSeptember 16, 2013
Pros: good schedule
Cons: don't offer raise
easy going environment where welearn about different kind of business everyday, the management treat everyone equal, friendly co workers, over coming the customers objections but i enjoy selling the customers the perfect service for there business
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A good company
Customer Service Representative (Former Employee), Wood Dale, ILAugust 27, 2013
The co-workers were great, Stressful job but was able to handle. The drive was a bit far
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its ok
Customer Service Representative (Current Employee), Tamarac, FLApril 21, 2013
Its ok. Its a great stepping stone to find a better opportunity for advancement with another company

About Inktel Direct

When it comes to direct marketing services, this company doesn't beat around the bush. Inktel Direct provides contact center services – Read more

Inktel Direct Salaries

Customer Service Associate
$10.00 per hour
$22,000 per year