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Inktel
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7 reviews

Inktel Employer Reviews

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Job Work/Life Balance
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laid back do as your told no growth
Customer Service Rep (Former Employee), miami lakes, FLApril 21, 2014
Pros: flexible schedule
Cons: short breaks
At inktel i was in the shared inbound calls department which meant i took calls from several different companies for customer service, brochure requests, trouble shooting, parking reservations, and retailer locations and much more variances. They track everything and listen to all your calls, the environment is very laid back so long as your doing whats – more... your supposed to be doing. The only thing I did not like very little opportunity for in company advancement and monetary growth. – less
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Customer Service Representative
Customer Service Representative (Current Employee), Miami Gardens, FLApril 6, 2014
•Attracts potential customers by answering product and service questions; suggesting information about other products and services.
•Opens customer accounts by recording account information.
•Maintains customer records by updating account information.
•Resolves product or service problems by clarifying the customer's complaint; determining the cause – more... of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Maintains financial accounts by processing customer adjustments.
•Recommends potential products or services to management by collecting customer information and analyzing customer needs.
•Prepares product or service reports by collecting and analyzing customer information.
•Contributes to team effort by accomplishing related results as needed. – less
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Inktel
Catering Specialist (Former Employee), Miami Lakes, FLFebruary 20, 2014
Cons: health care and room for growth or raises phone system was horrible
sometimes took up to 100 calls a day.
people are serious about their bagels
my co works were the best
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customers
Customer Service Associate (Current Employee), Miami Lakes, FLJanuary 4, 2014
I love to help customers not only that i also educate the customer,
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Customer Services call center where we handled emergency calls all over the state it require route emergency calls appropriately.
Emergency Dispatcher (Former Employee), Tamarac, FLMarch 13, 2013
customer services is very important part of the job, professional offices skills are require and communication skill
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Slave labor with no respect.
Sales and Retention (Former Employee), Tamarac FloridaMarch 9, 2012
Cons: to many to name.
Let's just putit this way my last six months there was no soap, hand towels.or TP in any bath rooms except mgt.