Fast pace, progressive retail sales company located in the most US airports.
Retail Store Manager (Former Employee) – NJ – May 30, 2016
InMotion entertainment is an electronic and travel accessory based retail sales company with over 120 locations nationwide. A typical work day includes quality customer service, managing shipment, training sales associates and frequent correspondence with upper management.
As a store manager, ones duties often occupy much of your attention away from the sales floor yet keeping a pulse on the store revenue. Duties include managing/approving payroll hours and supply order budget, sales training, scheduling, customer service, product training, floor merchandising, daily inventory checks, regional manager communication and customer service reviews.
I've learned the many nuances of customer satisfaction can go a long way, and proper planning can improve even the worst of circumstances in short time. Dedication can pay off, just avoid making many mistakes.
Hardest part is holding people accountable for their duties and having control over the process to correct issues. This is largely in part of the fact InMotion is beyond a security checkpoint in the airport. The process to bring in new hires can be daunting as it takes close to 3 weeks to complete the process.
One of the more enjoyable aspects is having control over the scheduling and the annual managers meeting in Las Vegas.
Advancement opportunities, great discounts, upper management communication and benefits packages.
Low compensation, low flexibility, inadequate staffing.