Pros: flexible work hours, friendly co-workers
Cons: poor leadership, expensive health insurance, job security and career advancement are lacking
The opportunity and work hours are desirable. The company's mission is admirable, however, there is not a reliable and up-to-date technology to fulfill the long-term objectives of the firm. The proprietary software is good at vendor sourcing, but fails to invoice the clients in a timely manner. The technological deficiencies discourage productivity. Poor leadership, an absence of organized training, and a failure to invest in routine and reasonable equipment for employees to be efficient is a big negative. I enjoyed the flexibility, and was happy to comply with the needs of our client and our stakeholders, however, dozens of glaring issues arose due to poor protocol for customer service. The failure of print managers to follow up and resolve these issues on the front end with customers resulted in unnecessary escalations that risked the reputation of the entire staff, and did not bode well for future dealings with the client. These particular issues that arose would make it very hard for me to recommend doing business with the company. As an individual who wishes to take pride in what I do and the products that I service, I cannot be employed by an entity that I cannot stand behind.