Pros: the people, the training
Cons: compensation, little communication between managers and employees, no job security, no paid vacations, monotonous work
As a recent grad with little previous work experience, this job was a great start. It really pushes you to work hard and efficiently because everything you do is measured and evaluated; from survey scores to how closely you follow your breaks and lunches. The people you work with really make the job bearable. The job itself isn't difficult, but constantly taking calls from angry customers can take its toll. Your schedule varies from 9am-9pm which has its pros and cons. As a temp you get very little PTO and no paid holidays. It is not easy to get hired on full time. Most managers are looking for good stats and don't take the time to evaluate the quality of your work.