Patient Care Coordinator
Innovative Eye Care - Charlotte, NC

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Job Title: Patient Care Coordinator
Status: Full-time
Salary/Wage: DOE
Benefits: Medical, Dental, Vision, Vacation, Holiday

Innovative Eye Care is a boutique Optometry practice and optical located in the heart of the Dilworth neighborhood in Charlotte. We specialize in providing cutting edge eye care and retail optical services within a charming and elegant environment. The foundation of Innovative Eye Care is centered on its core values of vision, health and style. We provide our patients/customers with the highest quality personalized service using the latest in technology and trend setting fashion. Innovative Eye Care was awarded Optical Design of the Year in 2012 and has been featured in 20/20 Magazine, the premier optical industry publication.

This is a tremendous opportunity to join a dynamic, stylish, and quickly growing business. We are looking for someone who is passionate, dedicated, confident, personable and fashionable. The ideal candidate will have a likeable, outgoing personality and the drive to achieve excellence.

Job Responsibilities:
The Patient Care Coordinator will have responsibilities overlapping three core areas: front desk management, pre-testing, and assisting in the optical. Detailed responsibilities include:

  • Answering the phone
  • Scheduling appointments
  • Obtaining insurance authorizations
  • Submitting and managing insurance claims
  • Reviewing insurance benefits with patients
  • Posting payments
  • Pre-testing patients
  • Assist in optical as needed, including processing frame/contact lens orders, dispensing eyewear, making frame adjustments, and educating/advising patients on frame/lens options
  • Other responsibilities as needed

Preferred Qualities:

  • Previous eye care or medical experience is preferred but not required
  • Team player who is organized, assertive, goal-oriented, positive and self-motivated
  • Desire to work in a dynamic, fun, and fast-paced environment
  • Strong ability to multi-task
  • High level of integrity
  • Excellent communication skills
  • Sense of fashion
  • Sense of humor
  • Flexibility to work evening and/or weekend hours

What we offer:

  • Full-time position
  • Competitive compensation consistent with experience and skills, including opportunity for bonus pay/incentives
  • Casual dress code – While we don’t have a dress code, we will require that this person dress in a classy and fashionable manner
  • Medical, dental and vision insurance
  • Paid time off (vacation and holiday)
  • All necessary training

If you’re interested in this exciting opportunity, please submit your resume with cover letter. Please do not call regarding this opportunity.


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