The Ad Operations Coordinator will be a key member of our Client Services team & work closely with our clients, partners, Sales team, and Creative team. The ideal Ad Operations Coordinator candidate has a strong knowledge of the online advertising space (focus on pre-roll & online video a plus), with prior experience as a trafficker or similar ad operations role; is able to effectively manage multiple projects simultaneously & effectively balance/prioritize workload; executes & communicates in an efficient & professional manner. Must be a quick learner of proprietary tools & technologies, while providing outstanding customer service to key strategic partners.
Own & support all pre- & post-launch trafficking responsibilities and inquiries; manage implementation of all operations requirements for Innovid campaigns (tracking, tagging, publisher/agency correspondence, media plan management, etc).
Own & support all campaign reporting needs, monitor campaign progress & optimization, effectively communicate w/ clients.
Support clients, Account Managers, & Sales team; assist with Advertiser preparation & Publisher-side launch responsibilities.
Educate & guide clients/partners on best practices & proactively address areas where improvement is needed.
Perform diligent & detail-oriented QA on interactive ad units/deliverables; assist in management of creative approval process; communicate & render creative revisions pre- and post-launch.
Provide Product team with user feedback & insights, related to new releases of our internal tools & products.
1-2 years of experience in online video advertising space, as a trafficker or similar role
Strong knowledge of / familiarity with third-party tracking/reporting systems (i.e. DART, Atlas, Pointroll, Mediaplex, etc)
Familiar with iFrame, Script, static companion banners, and at least one video ad server (DFP, Auditude, proprietary, etc) – display ad server knowledge a plus
Knowledge of video encoding software & online video formats/specs a plus
Strong written & verbal skills, confident working with clients via email & phone; friendly, positive, service-oriented personality
Attention to detail; diligent, proactive, organized, accountable, analytical, and highly-motivated team player
Quick learner of new technologies, tools, and processes; ability to adapt to changing tides
Thrives in a dynamic, fast-paced, high-growth work environment, while managing numerous projects under tight deadlines
Strong working knowledge of entire Microsoft Office suite
Plus: knowledge of XML, Fiddler/Charles/HTTPWatch, Basecamp