Material Handler II (Former Employee) – Richardson, TX – January 12, 2018
They squeeze every last minute out of you that they can. Mandatory overtime is a common event at this company which is great, unless you actually want to spend time with your family. There's too much favoritism, in my opinion. Employees that work hard are rewarded (as long as you're buddies with someone in management). The pay is fair at first but they add workload repeatedly without a raise in wages. Management breaks company policy regularly and enforces it savagely when it's convenient for them. Great benefits, but they're very expensive. Payroll dept. is slow, and uncooperative.
There was a Time there where i did not feel apart of the team. i was with i was really, trying hard to be sucessful and, i was not allowed the time to be there and work on my problems to be sucessful. I really, did like the job! and wanted to do well!
People with a negative view on this job are order takers not sales people. I’ve had my bad months and I’ve had my good months but my good greatly outweigh my bad. And guess what? My bad months were 2. 1 where i has taken time off to be with family and the other I spent half the month sick and had to take 3 days off. I still basically hit goal both months and have gone as much as 200% of goal as well as averaged 120-150% of goal otherwise. The opportunity is endless. Sorry but there is no buddy buddy here. I am friends with people in president’s club and they will all tell you they work hard for your money. You want to make six figs? Guess what at any job you’re gonna have to work hard to do that. So suck it up and be positive. Good worth ethic breeds results. I came into this job and my first month I hit 177% of goal.
I look forward to going to work everyday! I love my Co-workers and management appreciates us! Fun place, music, games and hard work! Pay is great and the customers appreciate the help. There is a lot of room for growth.
I waited 2 months to start a position with this company only to be disappointed and resigned after only 2 weeks. Inogen promised waiting employees a new office but only rented out an old nasty building with plumbing problems (had to make coffee with store brought water since the water in the building was unsafe to drink). Don't train new employees well and on the job training has to continue after regular training. Manager was nice until all the trainers left then showed her true colors and started the process of elimination. I resigned as I noticed the unprofessionalism here at Inogen. Definitely would not recommend
Stock market company
High turnover, can wear jeans even though they claim you make a lot of money
This place is probably the most relaxed place I have ever worked. The people are pretty cool as far as jobs go. However, they don't have a training program so there is a LOT of inconsistencies on processes. They also have no raise policy. So whatever you go in making is what you will always make unless you obtain a new position.
Learning how each breathing machine works, cpap, inogen1,2,3 portable machines
Client Specialist II (Former Employee) – Richardson, TX – July 11, 2017
Answer calls from patients concerning troubleshooting equipment, operating equipment the proper way walking them through 1 step at a time, I learned with the patients it is very important to have equipment working properly in order to stay alive. Management could extend the job a lot longer, not enough training before putting you out on the floor.
Workplace culture was great, the most enjoyable part of the job was being successful in saving a life.
Customer Care (Current Employee) – Richardson, TX – June 2, 2017
Great place to work. My search is over, this is the company I want to stay with. Very satisfying work helping oxygen patients gain back lost freedom and independence from old, outdated oxygen equipment. Company culture is excellent, and work/life balance emphasized strongly.
Excellent company that demonstrates its concern for acquiring and keeping good people. Work in a very comfortable cubicle with excellent equipment and software to maximize effectiveness in contacting interested oxygen patients throughout the USA. Great training from a to z in the oxygen service industry, involving every aspect of how insurance looks at oxygen DME. Detailed hands on training in the equipment invented and manufactulred by Inogen. Working with excellent supervision by seasoned Reps which enables the company to effectively serve oxygen patients. Helping people in need of independence and mobility, who have been tethered to antiquated oxygen equipment for 50 years.
Employee Stock Purchase Plan is terrific
Sales are affected by seasonal influences, causing diminished sales in winter.
I have worked here over a year in the billing department. The product is awesome and the company is growing because of that. The billing department is trying to keep up and is having some growing pains.
Inogen is literally one of the best companies I've ever worked for. Compensation is great, everyone who calls in is legitimately interested in bettering their life with our product, and if you're motivated to move up a tax bracket you defintly can do so. It takes a while to get the hang of everything but once that "lightbulb" goes of then it's easy sailing from there. The people here are great! Everyone for the most part are friendly there to help out if you ever need help closing or working a file, even if you have to be out for some reason someone is always there and willing to help.
A product that people actually need. Heavy interest. Great sales training.
This position is for those who don't mind putting in the work to be successful.
Patient Development Specialist (Former Employee) – Richardson, TX – November 24, 2016
Initially it was a great place to work. We actually help people. IT was a great feeling, but once the IPO happened, things went south and fast, they lost almost all their top sales people. upper management started to leave as well. Writing was on the wall. now its a low level call center. hard to make a good living there.
The inside sales rep position keeps having their pay plan changed to benefit the company and its shareholders, but not the sales rep. The average commission for Medicare and private insurance deals is currently less than 1%. Consequently, reps push cash sales, but leads are limited daily and monthly and it's hard to close a cash deal when they can get it for free through Medicare or insurance. Overall, it's not a bad place to work, but just know that $70k used to be the average, but not anymore. Consequently, turnover is very high among new and seasoned reps and people are quitting weekly .