Pros: nice friendly environment and calm paced for a call center. plus we have our own cafeteria!
Cons: i have to drive 30-35 min to work lol
For the IT Service Desk position, we have to take calls from Safeway employees and diagnose any issues, mainly password resets right now. So far I've learned a lot. The management there as well as the employees are cool and eager to help out. The hardest part of the job so far is the fact that I'm still grasping the things I learned.