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Insomnia Cookies
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12 reviews

Insomnia Cookies Employer Reviews

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  • Job Work/Life Balance
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Suprisingly difficult job
Delivery Driver (Former Employee), Storrs, CTNovember 18, 2014
Pros: good staff who focused on team effort
Cons: busy rushes
My typical day was walking in around 3:45 after class and usually waiting a few hours until deliveries started coming in, which in that time I helped my coworkers with tasks around the store such as some matinence work like fixing tables and changing lights, to other tasks like folding boxes.I took out deliveries until about 10 or 11 with an average – more... of about 15 minutes a delivery run. Most of my coworkers were friendly, except for the few who tended to bring everyone down in the store. What I learned from this job was how to be a good co-worker, and how to recognize tension, and relieve the situation, so everyone can work to their potential. One particular incident occurred when a co-worker was called in during a large delivery rush, and her attitude towards everyone was making it harder to get our jobs done. I talked to her and she vented to me her outside of work problems to me, which i understood, and helped her realize she didn't have anything necessary to carry her grudge into work.

The most enjoyable part of my job was how fast time went by when deliveries came in, as most of this job for me was driving around campus. – less
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Relaxed work environment with great employees.
Cashier/baker (Current Employee), Mankato, MNOctober 22, 2014
Pros: free cookie with each shift. great environment, great people, relaxed/casual workplace.
Cons: not many hours in a week (bakers)
I love this job the employees are great to work with, and you get to smell cookies all day. there is not really any super hard parts of the job, except maybe keeping up with the customers requests, when you are in the process of baking them. the most enjoyable part for me is the people I get to meet every time I work, and the people I work with. It – more... is a very relaxed environment to be in, and causal. the management is very good, and he satisfies most of your requests for time off and such. very relaxed about conflicts with schedules. – less
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Great Place to Work
Baker (Current Employee), Chapel Hill, NCSeptember 14, 2014
Great place to work. Most people are part time so you meet a lot of people. The hours are flexible and the manager is great.
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This is simply not an ideal workplace
Baker (Former Employee), Champaign, ILJuly 28, 2014
Pros: the customer base, while still mostly college students, tends to be slightly more forgiving than other campus jobs.
Cons: the upper management is terrible.
The store's management is it's biggest flaw. They have a tendency to completely clean house on either most or all of the staff. I started after one such event, survived to partial staff removals, and fell victim to the third. The Upper management takes little care to consider that fact that most of it's workers are college students themselves, and tends – more... to schedule them on days their availability clearly says they cannot work. More than a few workers have been fired because they could not spontaneously alter their school schedule.This creates a sort of resentment for the job that permeates the work environment, and can really ruin any work day. – less
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Small fast paced environment
Cashier (Former Employee), Cambridge, MAJuly 13, 2014
Pros: the cookies were very yummy
Cons: short breaks
Typical day was slow in the evening and picked up towards the end of the night. Insomnia was more of a late hour store full of sweets so it was a dessert attraction. It got really packed at times especially Friday nights, all employees worked at a fast pace.
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Great for a college student
Shift supervisor (Current Employee), Philadelphia, PAJune 2, 2014
Great job for a college student: flexible hours and low stress.
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welcoming work environment
Baker/Cashier (Former Employee), Philadelphia, PAMay 30, 2014
Residing In a nice area, happy people and polite greetings were very accommodating. Customers would walk into the store to the
fresh smell of cookies friendly service and small talk would take place as transactions are completed. manage was efficient with inventory but the proper time was not taken to supervise employees leading to misunderstandings – more... in the workplace. Communication was the hardest thing about the job. – less
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Insomnia Cookies
Lead marketing representative (Current Employee), Mankato, MNApril 6, 2014
Pros: create your own schedule
Cons: boss lives in new york (i live in mn).
I've had a great time working for Insomnia Cookies.
Here is what I've done with them:

-Worked with a team during initial marketing efforts for the opening of the Insomnia Cookies store in Mankato. The initial marketing efforts were a success because of effective communication skills and a desire to sell

• Advanced from a marketing representative to – more... a lead marketing representative

• Social media engagement: effectively promoting Insomnia Cookies through social media (Facebook, Twitter and Instagram)

• Identifying and reaching out to key groups and organizations on campus for fundraising opportunities (Cookies For a Cause)

• Assisting with in store and on campus events such as the Stomper Sound Music Festival

• Distributing marketing materials throughout campus and selected local businesses

• Cookie drop offs: reaching out to local businesses and organizations in the community or on campus 


• Surprise samplings: promoting the brand by offering free cookies to students, faculty and local businesses


• Conference calls: every month, other lead marketing representatives and myself discuss upcoming promotions and projects – less
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Work at your own pace
Marketing Representative (Former Employee), West Lafayette, INOctober 21, 2013
Pros: work on your time
Cons: pay, management
Monthly quota to meet on events and flyer distribution. Little interaction with the management or supervisors. Little incentive for working hard and going above and beyond. If you met the monthly quota you received payment, no other guidelines were stated.
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An Easy Maker
Baker, Driver, Register (Current Employee), Kent, OHJanuary 26, 2013
Pros: very laid back atmosphere and good management
Cons: not the best at making an income but it pays pretty well for the ease of the job
A normal day consists of baking and ringing up orders if your a baker that day and if your driving its very simple. You get an order, you take it to its intended destination, and then you return to the store for more. Management is very nice and keeps you fully stocked and always ready to help with a problem. There really aren't any hard parts to the – more... job, unless you really hate counting or just cleaning up at the end of the night in a very small store. – less
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Fun exciting job
Baker/Cashier (Former Employee), East Lansing, MIJune 20, 2012
Pros: free cookies
Cons: lots of breaks
Typical day at work was opening shift or closing
I learned how to deal with angry customers
The management was fine
I had great co-workers
Hardest part of the job was standing for 8 hours
Most enjoyable part was the free cookies