Wouldn't recommend this company to my worse enemy
Personal Shopper/In store Shopper (Former Employee) – Chicago, IL – September 20, 2017
For a company that claims to be technologically advance, for it's employees, it hasn't lived up to the hype. Instacart does not pay their personal shoppers, nor their in store shoppers, what they're worth. This company has no real leadership because everyone is behind a computer or phone. I'm sure the people up in corporate are fine,but for us regular folk, it sucks. If you have an issue while not on the clock, they tell you to email, but rarely answer. The answers are given by an automated system, not an actual person. The "happiness team" is anything but. They read off a script all day and don't sound too happy. They're are not knowledgeable because all they do is read a script. "Just email us and we'll get back to you". Yeah ok. If you want to work for this company, be warned, it's not worth the stress.
Make your own schedule (when you can actually get hours)
NO communication, app doesn't work at least three days a week