Accounts Receivable Supervisor
Institute for Low Back and Neck Care (ILBNC) - Bloomington, MN

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Position – Accounts Receivable Supervisor
Reports to: Administrator.

Nature of position – Common law, at-will, full-time, exempt (i.e., salaried and not hourly) employee subject to federal and Minnesota withholding.

Estimated work hours per year – 2,080 + hours.

Qualifications:
of proficiency with Microsoft Excel, Outlook and Word
Preferred:
Willingness to work above 40 hours per week as needed.
Familiarity with Allscripts Tiger/PM and Allscripts Professional EHR.
Knowledge of Allscripts Query
Knowledge of insurance credentialing processes with health insurers.
Ability to work flexible hours from Monday thru Friday.
Working knowledge of group medical practice operations.

Responsibilities:
Enforces policies and procedures as set forth by ILBNC, P.A.
Implements policies and procedures as it relates to insurance, collections, receipts and credentialing.
Provides supervision to the Patient Account Specialist, Patient Account Support, and Insurance Verification positions (on-site and off-site via outsourcing) including and not limited to: writing and maintaining job descriptions, setting and monitoring work schedules, and evaluating performance. Supervision will include the hiring and termination of staff, as well as, initiating corrective and disciplinary action, when required and following ILBNC, P.A. policies.
Responsible for ensuring the accuracy of electronic claim submission and correcting rejections. Identifying common trends in failed claims and working to eliminate those errors.
Fixes coding errors and coordinates the re-submission of claims.
Maintains accurate receivable logs and financial reports
Responsible for provider and facility credentialing with insurance carriers as well as keeping up to date listings of provider numbers.
Creates and maintains up to date training procedures for each position within the department.
Reviews all requests for adjustments to patient receivable account balances. Authorizes all technical adjustments (i.e., posting and billing errors), write-offs of less than $200, and submits all others for approval by ILBNC, PA Administrator and/or billing Physician.
Submits accounts to the outside collection agency after approved by the ILBNC, P.A. treating physician.
Reviews all refund requests for accuracy and submits approved requests to Quickbooks for accounts payable.
Enters daily deposits into Quickbooks
Performs various other duties as outlined by ILBNC, P.A. Administrator and Physicians.


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