Interactive Intelligence Inc. Employee Reviews

Found 41 reviews matching the search
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Great company
Functionality Test Engineer - Intern (Former Employee) –  Indianapolis, INApril 30, 2017
Great company to work for. Compensation isn't the best, but raises kinda make up for it. Fantastic culture. Management seems disorganized, but better now that the company has been bought.
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No words
Business Development (Former Employee) –  Indianapolis, INMarch 2, 2017
clock in clock out, even for potty breaks and don't look cross eyed at anyone. Horrific management whom hire more horrific employees. Toxic culture. Proceed with Caution.
Pros
walking trail around the pond outside
Cons
culture, managements style, no room for advancement or lateral move
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Horrific environment 0 work life balance
Senior Sales Development Specialist (Former Employee) –  Indianapolis, INFebruary 28, 2017
I worked at Interactive Intelligence during the acquisition. Unfortunately, the experience as a whole was far less than pleasant. Management was very demotivating, there was absolutely no work/life balance, no flexibility & no room for advancement. The only positives were the compensation and gaining software experience.
Pros
on sight cafe
Cons
horrible mean management, no room for advancement, depressing environment, dog eat dog mentality amongst team
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Great Company for innovation and work life balance
Sr. Manager (Current Employee) –  Indianapolis, INFebruary 13, 2017
Good company to work for but recently acquired by Genesys so changes are coming. Overall ININ was a great company with competitive pay and benefits. The unknown is how things will change with the acquisition.
Pros
Work life balance
Cons
Recently acquired by Genesys
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Great place to work
Sales Development Specialist (Current Employee) –  Indianapolis, INDecember 19, 2016
Enjoyed my time at I3. Fun atmosphere, work hard play hard mentality. On site health clinic, nap room, game room, pool party each summer at Bridgewater.
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Seems secluded
Software Engineer Intern (Former Employee) –  Indianapolis, INDecember 11, 2016
I worked as an intern here, and it was me and one other intern in an office, so it seemed very secluded. They treat their employees well, and have fun company outings.
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Fast pace and always changing. Never stays stagnant
Anonymous (Current Employee) –  Indianapolis, INOctober 24, 2016
Tech industry is always changing and evolving. Plenty of opportunities for growth. Work hard play hard atmosphere.Great benefits. On site doctor and cafe.
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Incredible Culture
Human Resource Intern (Former Employee) –  Carmel, INOctober 10, 2016
The culture at Interactive Intelligence was exceptional. When I first arrived for my summer internship I instantly felt like I was a part of the team. I enjoyed coming to work every morning and I am looking for a similar experience in the future.
Pros
Culture, People, Work Environment
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Productive
Software Engineer (Former Employee) –  Indianapolis, INSeptember 7, 2016
Nice place to work. employee gets more privacy at work. easy and friendly atmosphere. easy to connect with peers. Nice benefits. Onsite clinic and fitness center.
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great company
Sr. Project Manager (Current Employee) –  Indianapolis, INAugust 30, 2016
great company to work for, great culture and freedom to work without micromanagement. they value learning and hard work. great flexibility in managing your own schedule.
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Fun company but work life balance not rpesent
Support (Current Employee) –  Indianapolis, INAugust 11, 2016
Work hard / play hard /work harder

Lots of growing pains

Free Bagel Fridays

some fun perks but hard to enjoy them with the workload

Currently disorganized with lost of recent lay offs
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Sales, Marketing and Alliances Stagnant requiring new blood
Strategic Global Alliances Manager (Former Employee) –  Dallas, TXJuly 29, 2016
ININ recently made a significant strategy turn by discontinuing the their only core product,for a completely new product. PureCloud is purpose built on AWS and IININ is the only contact center as a service company on AWS.
Pros
Technology and strategic roadmap is outstanding
Cons
Company management is stagnant, field sales needs facelift.
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A Great Place to Work
Information Security Analyst (Current Employee) –  Indianapolis, INJune 1, 2016
This company is a great place to work with excellent people and products. The company takes care of its people. The company develops excellent products. It is an innovative company.
Pros
The People and Products
Cons
None
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Great Place to work
Network System Engineer/Administrator (Current Employee) –  Indianapolis, INApril 5, 2016
Interactive is a great place to work. Wonderful people and the ability to grow with the culture and business. Any opportunity to work here should be explored.
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Used to be a great place to work
Marketing (Former Employee) –  Indianapolis, INMarch 16, 2016
The culture used to be great but there is no longer a feeling of security or cohesiveness there. Strategic direction changes are quite frequent causing a lack of focus among the teams. Lots of silo activities going on without collaboration. Very sad seeing what is happening.
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Interactive Intelligence
Strategic Account Manager (Current Employee) –  Indianapolis, INFebruary 21, 2016
Interactive Intelligence is a wonderful place to work. Don Brown is a great leader and is always thinking outside the box. I am currently an Account Manager and manage all aspects of these accounts. The most enjoyable part of the job is the people who I get to work with every day.
Pros
Environment, Leadership, and Product Direction
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Remote worker perspective is better than being there
Senior SIP Interface Developer (Current Employee) –  Indianapolis, INNovember 12, 2015
Upper management and the ambitious direction In-In is going make it difficult to say how it was working with them.

Technical expertise and focus on the customers' service and product is pretty strong. Quality is a priority of mine and they deliver.

As with normal Telecom, the newest tools are not always the most welcome ... but hiring and focus on new Cloud technology has changed a large amount and any programmer will be very impressed with their focus on a good layer of OS abstraction and incredibly useful and well-maintained utility libraries.

Their libraries and their dedication to excellence in that area is the best I've ever seen among any company. Quite a relief as I am Linux-centered and very much uninterested in Windows-only code. They do make their code very well that way.
Pros
Remote work is very welcome and needed. Life work balance is quite strong.
Cons
Intense work in new project areas. Very demanding / resistant upper management.
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Great Place to Work
Business Operations Analyst, CaaS (Current Employee) –  Indianapolis, INOctober 12, 2015
Work life balance second to none. Very bright co-workers. A lot of future growth potential. No dress code. Company utilizes the best business tools.
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Hard to Advance
Sales (Former Employee) –  IndianapolisOctober 6, 2015
Good culture, casual atmosphere, but difficult to advance unless you are a select group of individuals. Management does not take advice from lower level employees who have evidence of change needed. They make changes among other managers without input from others and many times do not share changes and up coming products with employees. Supposed to be a innovative company, but many times enter technology areas late in the game.
Pros
no dress code, many company parties, flex time
Cons
hard to advance, communication throughout company
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It all depends on your director/manager
Business Development Manager (Former Employee) –  Indianapolis, INAugust 31, 2015
Interactive has a great culture overall, but your success depends largely on the chain of command, and the degree to which they play office politics.
Pros
good healthcare & benefits
Cons
managers are allowed to run departments like small kingdoms, with little oversight.
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Overall rating

3.9
Based on 49 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.9
Job Security/Advancement
3.3
Management
3.0
Culture
3.7

Interactive Intelligence Inc. Reviews by Location