Pros: great pay, vaction pay, long lunch break
Cons: payroll mistakes
IRT was a call center job so as the supervisor i would walk the floors to make sure the employees were doing there jobs, and set up team meeting. I was also in charge of the hiring process of the company. worked great hours but long. And dealing with customer that called in with problems dealing with there phone. I've learned that management and watching over others takes years of experience's. And dealing with customers and employees who has angry issues you have to have patience with them. Management was great the only thing i didn't like was some of the managers let thing slide that shouldn't have. The hardest part of the job was dealing with payroll and employees. The most enjoyable part was i always went home with a great check and providing customer services.