I worked at the Bellevue, WA location for almost a year as a Manager, and I have never experienced such a soul crushing environment in my entire professional career (Over 30 years).
You cannot find a culture in this place, and ever since the former company that these employees worked for was taken over by Intermedia, the culture and management continues to this day to take a slow dive into oblivion. I have never quit a job before (I am NOT a quitter, I soldier though no matter what), and I don't plan to in the future, but this place was so sad, oppressive and negative, I had no choice but to leave before I lost my will to live.
They paid me well, but (especially if you are young and new to the job market), you will find that no matter how much money you make, that dollar amount cannot make up for the experience of being around unfulfilled, poorly supervised, sad and angry people all day.
Not all call centers are like this. Some of the most fun I have had in my career has been in a call center environment.
My suggestion? Unless you are about to be evicted, have no hope in your life or just enjoy looking at people who are about to run a hose from the exhaust pipe of their car into the drivers compartment to end their life, I would steer as far away from this company as possible.
compensation was fair.