Recovery Coach, Tucson, AZ - January 31, 2016
Training varies depending on your role and supervisor. If you are a recovery coach you shadow but are really thrown in with a full case load and little support from supervisors. Management style varies depending on the supervisor and team lead. Some are better than others but all have the expectation once you're done with training you can handle anything thrown at you. Office culture is very relaxed and co workers are very friendly towards one another and very willing to help. All Recovery Coaches (low and high needs) are expected to maintain contact with their cases every two weeks as well as do skills training. Current caseloads do not reflect reality and most do not have time to do everything thus working after hours. Management is too far removed from entry level and cannot maintain enough employees.