Intermountain Centers Employee Reviews

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Better think twice.
Current employee (Current Employee) –  ArizonaDecember 11, 2017
Unsupportive, dissmissive, poorly managed and employees are over worked. This company commits numerous violations on a weekly basis, from refusing to compensate staff for hours worked to placing employees in hazardous/dangerous conditions and environments. Staff are poorly trained and dismissed when requesting training. Underpaid would be an understatement and you can absolutely forget about the possibility of a raise or anytype of career advancement. The company claims to be concerned about the welfare of clients and employees but is often more concerned with expansion. As a whole the agency is poorly managed and completely disorganized. If you're considering this position, think twice. I have yet to meet a fellow employees who disagrees.
Pros
Flexible hours
Cons
Just about everything else
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stressful
Recovery Coach/Case Manager (Current Employee) –  Tucson, AZOctober 19, 2017
it's a bad place to work. workloads are way too extreme, understaffed, underpaid, underappreciated, you have the caseload of 3 people and are expected to somehow meet increasing expectations
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High turn over
IT Specialist (Former Employee) –  Tucson, AZApril 4, 2017
As a company they change direction often and dramatically. Which requires changes in staffing often.So there is very little in the way of job security.
Pros
Good employees, people that care
Cons
Poor Leadership
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My experience thus far...
Quality Management, Current Employee (Current Employee) –  Tucson, AZMarch 12, 2017
Immediate supervisors are outstanding, hard working ethical individuals. CMS, Cenpatico, AHCCCS and the OIG have rules and regulations in place for a specific reason. That reason is to prevent fraud, waste and abuse. Unfortunately I am not allowed to perform my job duties within Quality Management as mandated by these governing agencies because of decisions made by the CEO. Know the guidelines and follow them because it is the right thing to do. Know the correct way to ensure proper claim submissions from a clinical and/or administrative perspective, cover yourself and report the fraudulent activity, should you come across it as I have done. Protect your licensure, accreditation and reputation.
Pros
This company is helping a tremendous amount of people in the community.
Cons
Please see the review.
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Great place to work
Customer support (Current Employee) –  Tucson, AZJanuary 28, 2017
Intermountain is a great place to work!
- positive and supportive supervisors,
- tech tools to support you in your roles,
- behavior model approach used with clients
- affordable health insurance options for an individual and families
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Ichd
Case Manager/Recovery Coach (Former Employee) –  Tucson, AZDecember 21, 2016
A great experience, great people, and enjoyed my time with ICHD. Was able to think outside the box and be creative in assisting members.
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Not too bad
Behavior Coach II/ Medication Technician (Current Employee) –  Tucson, AZDecember 12, 2016
It could be worse. An average day actually depends on the specific site you work at. It also depends on what field you work in and what you supervisor wants. Things constantly change and you will be playing catch up and chase your tale most of the time.
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Unrealistic expectations
In Home Support Specialist (Current Employee) –  Tucson, AZOctober 28, 2016
'self-care' is a buzz word with this company there truly is no understanding that you may be in school, have kids or a partner.
Job descriptions change and the expectation is you roll with it with no pay bump or discussion of when it can occur. I've heard from employees with the company over 4 years, that there is a raise freeze and this appears to be true.
Management requires a lot, it's all take from level entry amd no give. There is no room to grow professionally unless you want to be a therapist.
The culture overall appears with smiles but ask someone how they are doing and often times people get teary eyed.
Compensation is unreasonable low, hard to stay motivated.
Pros
Flexible schedule
Cons
Unrealistic expectations, no future
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Flexibility
Dedicated Recovery Coach (Current Employee) –  Tucson, AZFebruary 25, 2016
Days can be busy, learned new skills, co-workers are great, direct supervisors are amazing. Hardest part of the job is managing documentation, encountering, and organization. Hardest part of the job is managing everything and not having space to do so. Most enjoyable is watching the kids and families be successful.
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Steep learning curve with little support
Recovery Coach (Current Employee) –  Tucson, AZJanuary 31, 2016
Training varies depending on your role and supervisor. If you are a recovery coach you shadow but are really thrown in with a full case load and little support from supervisors. Management style varies depending on the supervisor and team lead. Some are better than others but all have the expectation once you're done with training you can handle anything thrown at you. Office culture is very relaxed and co workers are very friendly towards one another and very willing to help. All Recovery Coaches (low and high needs) are expected to maintain contact with their cases every two weeks as well as do skills training. Current caseloads do not reflect reality and most do not have time to do everything thus working after hours. Management is too far removed from entry level and cannot maintain enough employees.
Pros
Flexible workspace, Relaxed and friendly office culture, health, vision, dental, 401k
Cons
High turn over rates, High case load numbers, Management too far removed from entry level
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Great place to work
Intensive Case Manager (Current Employee) –  Tucson, AZJuly 23, 2015
I have been with this company over one year and feel extremely well supported by my supervisory staff and sincerely enjoy the culture. The people I have the pleasure of working with help to rejuvenate me. I gave this a 5/5 for job security and advancement, to clarify there is not much room for advancing per say but if you consistently meet the standards you have strong job security. The Job work/life balance is a lower score because my position is challenging and the work load is significant, you just have to find a way to manage it.
Pros
great work culture
Cons
tough work and high work load
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Great work environment and great caring organization
QM Reporting Specialist (Current Employee) –  Tucson, AZMay 28, 2015
Not for profit organization with awesome co-workers and management. Comfortable work environment. Proud to be part of this organization and their mission and values. Current in the midst of some big changes.
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Good place to work
In Home Counselor/Family Support Specialist (Former Employee) –  Tucson, AZApril 20, 2015
Participated in Dist. II program working closely with CPS and other agencies to prevent removals. Assisted parents in establishing lives and helped clients with grocery shopping, clothing, paying bills, etc. Provided in home counseling to children with behavioral problems, attended CFT meetings, med reviews, etc. Provided liason services between agencies and client.
*Scheduled home visits on a regular basis.
*Attended court hearings as needed.
*Documented and processed billing paperwork to insurance companies for billing purposes.
Pros
flexible hours
Cons
Poor supervision
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This company provided a great experience working with children
Intensive Case Manager (Former Employee) –  Tucson, AZJanuary 19, 2015
A typical day at work is facilitating meetings with families and children. Once meetings are complete, computer work is started and treatment plans are also completed as well. The hardest part of the job was obtaining signatures from all parties involved with the children in a timely manner. The most enjoyable time was spending time with the children.
Pros
Flexible Schedule
Cons
Travel time in the car.
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Good Program
Direct Care Worker (Current Employee) –  Chino Valley, AZDecember 9, 2014
Time Consuming but you learn a lot from the clients and your peers.
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Fast paced, multitasked place to work
NOV-PRES (Former Employee) –  Tucson, AZFebruary 2, 2014
Work schedule depends on the times your work clients are available. The day can start out with two to three visits. They can be for two to four hours long. The Children's ages can range from infant to seventeen years of age. Can be multiple siblings. You are responsible for transportation too and from the visit. How to be empathetic but professional at the same time. How to work with a culturally diverse population. Co-workers are supportive and respectful.

The hardest part of this job was having to explain to the clients (children) why a parent did not show up to their visit.
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Review
Behavioral Health Technician (Current Employee) –  Tucson, AZAugust 9, 2012
create a plan for the day with the customer
Customer skills
Very helpful
Handling crises
people are friendly and work together.
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Very rewarding job, management is awesome.
Clinical care giver and Clerical Administrator (Former Employee) –  Prescott, AZJuly 11, 2012
Group home setting, a very rewarding job working with special needs adults. I've learned a great deal of patience, and understanding. The company is really appreciative of the employees. I worked seven day shifts and had to stay and live in the group home, so it took me away from home a lot. It was a very demanding position but very humbling dealing with the special needs people I worked with. I've made a great deal of life long friends with many of my coworkers.
Pros
good work environment. management is awesome.
Cons
seven day work shifts.
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Overall rating

3.5
Based on 19 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
2.8
Job Security/Advancement
2.6
Management
2.6
Culture
3.2

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