Internal Revenue Service Employer Reviews

What I liked most about this job was the way that the co-worker's made me feel. I had a feeling of "belonging," they became like a work-family and that is what I seek in a career. It is a shame that it was just an internship and I couldn't stay after graduation.......I truly miss all of my former coworkers.

I spent a lot of time opening and sorting mail as accurately as possible. They were extremely pleasant to work for, but as it was a temporary assignment, I was not there long enough to get to know people beyond a surface level. The overtime was great, only wished it had lasted longer.

There was a lot to learn there. A typical day could be researching business and preparing a folder for the agent to do their part; my co-workers were always helpful; I've learned a lot from the agents and managements. In my later part before retiring I had an awesome group of agents and a manager I so enjoyed doing things for them, going out to the – more... off sites. It was too bad my job was being downsized. – less

I started out as a mail clerk(grade 3) working 2-3 months out of the year making $11.73 per hr in 2009. Now I am a Contact Rep (Customer Service Rep)since 1/2012, (started at grade 5 but recently promoted to a grade 6) making around $18 per hour and will continue to recieve a grade advance after every year of service for the next 2 grades (up to grade – more... 8). They provide ample amounts of training to help you advance your career. You also earn 4hrs each of sick and annual leave per pay period. Great benefits also. I am seasonal but have npt been furloughed for over a year and a half. Love my job.... – less

Extracting and routing mail to the appropriate departments with minimal error.

Coworkers are more than willing to help if you have any questions or concerns. Emphasized on team work within units to complete goals.

The hardest part is getting in and out of the parking lot.

Most enjoyable are the vast array of employees that work here.

Temporary position for the tax season. Lots of profanity-laced nasty callers, especially from the East coast. Overall, not a bad experience but would not apply in the future.

Enjoyed working with some co-workers. The department provided good pay and benefits. Provided alot of overtime.

Go into to work, pick up a package of work, long on to your computer and begin.
Learned a lot of tax information and what it's like to be on the other side of the phone when customers call in with problems.
The hardest part of the job is not being able to reach customers to process their paperwork when the paperwork has errors on it.
The best part of – more... the job is when you help someone and you can hear it in the customer voice. – less

I worked during what they called mommy hours or 9 to 3. I was able to work while my children were in school. It was a great job to have. I had wonderful bosses and enjoyed all the people I worked with. I also had the fastest stroke count for our unit. The hardest part of the job was the monotony of the job. But the laughter was there. Very relaxing – more... place to work. – less

no longer here but was a very fast paced workplace enjoyed it

I learned the functions required. I was not happy to see that some workers were not required to actually perform and were not penalized.

Since IRS do not have Information Technology available as an avenue to promote, I worked as Data Transcriber while looking for an IT job in Atlanta, Georgia.

Management needs improvement. Co-workers are constantly forced to take ethics workshops due to the fact that no one can get along.

Perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, and filing tax returns and related correspondence. Receive, open, sort and distribute both incoming and outgoing mail. Screen documents, forms, and letters addressed or routed to various offices. Review and process outgoing mail. Maintain appropriate – more... records and/or logs for tracking and reconciliation purposes. Conduct searches and other follow up action on delayed shipments. Examine file materials to identify primary subject matter and assign proper classification. Locate and withdraw file material or information from records to meet the needs of users. Periodically review filed material in the light of ongoing programs or special projects. – less

Some of the best people I ever worked with. The training was great and fun to learn. The actual work, once released from training, was another thing altogether. It was hard to communicate with most of the people who called for information. The rules in the workplace were very rigid and militaristic.

Good Pay Great Benefits
Management was ok
Good work conditions
Great time off benifits

A TYPICAL DAY AT WORK IS COMING IN GET STRAIGHT ON PHONES, GET CURSED OUT BY TAXPAYERS, LOOK UP ALOT OF CODES, DELIVER GOOD OR BAD NEWS, GET CURSED SOME MORE ALL FOR 5HRS, THEN WORK PAPERS FOR THE REMAINING TIME. MANAGEMENT SUCKS THE EMPLOYEES WOULD BE OK IF THEY WOULD WORK AND NOT WORRY ABOUT WHAT SHE HAS ON OR WHO HE DATES SMH...HARDEST PART OF THE – more... JOB IS LEARNING WHAT ALL THE CODES MEAN...THE ENJOYABLE PARTS IS WHEN WE GO HOME – less

What can I say but paper, paper, and more paper. Must have a great playlist on the MP3 player to get by. Peak times could result in long hours. Management was great.

My co-workers were very nice, it's very easy work, easy to learn new things not hard to follow, there was a lot of work to do but the days went by fast, i loved it...

A typical day at work:
Creating, preparing and printing bill of ladings, data entry, updating the OP log, communication with carriers, tracking orders on USPS Fast system, follow up, scanning, emailing, filing, sorting, pricing, answering phones and distributing UPS and FED EX packages to proper locations.