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477 reviews

Internal Revenue Service Employer Reviews

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  • Compensation/Benefits
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Compensation/Benefits
Management
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Awesome and warm work environment
Administrative Clerk (Former Employee), Plantation, FL – May 22, 2013
Pros: high level of morale and togetherness.
What I liked most about this job was the way that the co-worker's made me feel. I had a feeling of "belonging," they became like a work-family and that is what I seek in a career. It is a shame that it was just an internship and I couldn't stay after graduation.......I truly miss all of my former coworkers.
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mail clerk
Mail Clerk (Former Employee), Austin, TX – May 21, 2013
Pros: overtime pay was great
Cons: short assignment with no benefits or hope to be called back. you must re apply for every job
I spent a lot of time opening and sorting mail as accurately as possible. They were extremely pleasant to work for, but as it was a temporary assignment, I was not there long enough to get to know people beyond a surface level. The overtime was great, only wished it had lasted longer.
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Productive and Learning
Secretary/Computer Support (Former Employee), Portsmouth, NH – May 21, 2013
Pros: lunch out with the agents
Cons: heathcare and benefits
There was a lot to learn there. A typical day could be researching business and preparing a folder for the agent to do their part; my co-workers were always helpful; I've learned a lot from the agents and managements. In my later part before retiring I had an awesome group of agents and a manager I so enjoyed doing things for them, going out to the – more... off sites. It was too bad my job was being downsized. – less
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Wonderful place to work
Contact Representative (Current Employee), Fresno, CA – May 18, 2013
Pros: ample leave time, training, great pay
Cons: things constantly change from one day to the next
I started out as a mail clerk(grade 3) working 2-3 months out of the year making $11.73 per hr in 2009. Now I am a Contact Rep (Customer Service Rep)since 1/2012, (started at grade 5 but recently promoted to a grade 6) making around $18 per hour and will continue to recieve a grade advance after every year of service for the next 2 grades (up to grade – more... 8). They provide ample amounts of training to help you advance your career. You also earn 4hrs each of sick and annual leave per pay period. Great benefits also. I am seasonal but have npt been furloughed for over a year and a half. Love my job.... – less
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Very productive and motivating place to work
Mail Clerk (Former Employee), Fresno, CA – May 16, 2013
Pros: casual dress, overtime, unit potlucks, position advancement
Cons: temporary position
Extracting and routing mail to the appropriate departments with minimal error.

Coworkers are more than willing to help if you have any questions or concerns. Emphasized on team work within units to complete goals.

The hardest part is getting in and out of the parking lot.

Most enjoyable are the vast array of employees that work here.
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Beware of bad behavior callers
Clerk (Former Employee), Oakland, CA – May 14, 2013
Pros: nice office environment, easy commute, lots of office celebrations
Cons: short lunch, lack of direction, poor training
Temporary position for the tax season. Lots of profanity-laced nasty callers, especially from the East coast. Overall, not a bad experience but would not apply in the future.
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Productive and challenging workplace
TAX EXAMINER (Former Employee), Chamblee, GA – May 14, 2013
Pros: good benefits
Cons: many micromanagers
Enjoyed working with some co-workers. The department provided good pay and benefits. Provided alot of overtime.
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Fast pace fun work.
Clerk - Customer (Former Employee), Austin, TX – May 14, 2013
Pros: you know exactly whats expected of you.
Cons: you see things that are wrong and there is nothing you are allowed to do about it.
Go into to work, pick up a package of work, long on to your computer and begin.
Learned a lot of tax information and what it's like to be on the other side of the phone when customers call in with problems.
The hardest part of the job is not being able to reach customers to process their paperwork when the paperwork has errors on it.
The best part of – more... the job is when you help someone and you can hear it in the customer voice. – less
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Great company to work for.
Key Punch Operator (Former Employee), Des Moines, IA – May 10, 2013
Pros: free snacks for the night shift
Cons: just the monotony of the job.
I worked during what they called mommy hours or 9 to 3. I was able to work while my children were in school. It was a great job to have. I had wonderful bosses and enjoyed all the people I worked with. I also had the fastest stroke count for our unit. The hardest part of the job was the monotony of the job. But the laughter was there. Very relaxing – more... place to work. – less
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productive
Data Entry (Former Employee), Kansas City, MO – May 8, 2013
no longer here but was a very fast paced workplace enjoyed it
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Seasonl Employment
Tax Examiner (Former Employee), Kansas City, MO – May 8, 2013
Pros: paycheck
Cons: seasonal employment
I learned the functions required. I was not happy to see that some workers were not required to actually perform and were not penalized.
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Worked as data transcriber at IRS
Seasonal Data Transcriber (Former Employee), Atlanta, GA – May 8, 2013
Pros: great benefits, great working environment, very deaf accessible
Cons: no it job available
Since IRS do not have Information Technology available as an avenue to promote, I worked as Data Transcriber while looking for an IT job in Atlanta, Georgia.
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Fast paced environment with deadlines.
Tax Examiner Technician (Current Employee), Philadelphia, PA – May 7, 2013
Pros: great pay with annual and sick leave earned every pay period
Cons: too many chiefs not enough indians. stevie wonder can see it.
Management needs improvement. Co-workers are constantly forced to take ethics workshops due to the fact that no one can get along.
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It was a job.
Tax Season Mail Clerk (Former Employee), Fresno, CA – May 6, 2013
Perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, and filing tax returns and related correspondence. Receive, open, sort and distribute both incoming and outgoing mail. Screen documents, forms, and letters addressed or routed to various offices. Review and process outgoing mail. Maintain appropriate – more... records and/or logs for tracking and reconciliation purposes. Conduct searches and other follow up action on delayed shipments. Examine file materials to identify primary subject matter and assign proper classification. Locate and withdraw file material or information from records to meet the needs of users. Periodically review filed material in the light of ongoing programs or special projects. – less
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The training was 4 months and was great. Very interesting.
Contact Representative (Former Employee), Dallas, Texas – May 6, 2013
Pros: learned a lot.
Cons: short breaks, very strict rules.
Some of the best people I ever worked with. The training was great and fun to learn. The actual work, once released from training, was another thing altogether. It was hard to communicate with most of the people who called for information. The rules in the workplace were very rigid and militaristic.
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Government Non Security
Administrative Professional (Former Employee), Charlotte, NC – May 4, 2013
Good Pay Great Benefits
Management was ok
Good work conditions
Great time off benifits
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IF PEOPLE CONCENTRATED MORE ON THE JOB AND NOT THE PEOPLE WORKING, IT COULD BE A WHOLE LOT BETTER.
Contact Representative (Former Employee), Memphis, TN – May 2, 2013
Pros: pay, off on weekend, wear what you want, open doors to get that govt experience under your belt.
Cons: stress, drama, no professionalism, no confidentuality
A TYPICAL DAY AT WORK IS COMING IN GET STRAIGHT ON PHONES, GET CURSED OUT BY TAXPAYERS, LOOK UP ALOT OF CODES, DELIVER GOOD OR BAD NEWS, GET CURSED SOME MORE ALL FOR 5HRS, THEN WORK PAPERS FOR THE REMAINING TIME. MANAGEMENT SUCKS THE EMPLOYEES WOULD BE OK IF THEY WOULD WORK AND NOT WORRY ABOUT WHAT SHE HAS ON OR WHO HE DATES SMH...HARDEST PART OF THE – more... JOB IS LEARNING WHAT ALL THE CODES MEAN...THE ENJOYABLE PARTS IS WHEN WE GO HOME – less
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Good seasonal job
Senior Mail Clerk (Former Employee), Memphis, TN – May 2, 2013
What can I say but paper, paper, and more paper. Must have a great playlist on the MP3 player to get by. Peak times could result in long hours. Management was great.
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Very easy work
File Clerk (Former Employee), Detroit, MI – May 2, 2013
Pros: earning credit hours was the best...
Cons: healthcare was high
My co-workers were very nice, it's very easy work, easy to learn new things not hard to follow, there was a lot of work to do but the days went by fast, i loved it...
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Productive at times, a lot of slow months.
Data Transcriber (Former Employee), Covington, KY – May 1, 2013
Pros: loved the hours and co-workers
Cons: the pay wasn't the greatest and work became little to none.
A typical day at work:
Creating, preparing and printing bill of ladings, data entry, updating the OP log, communication with carriers, tracking orders on USPS Fast system, follow up, scanning, emailing, filing, sorting, pricing, answering phones and distributing UPS and FED EX packages to proper locations.
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About Internal Revenue Service

WASHINGTON - The Internal Revenue Service today released new withholding tables that will result in more take-home pay this spring – Read more

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