Data Transcriber (Current Employee), Fresno,Ca – June 30, 2014
As a data transcriber we need to be accurate, fast. There are rules for interring information from tax forms into computer. You must be knowledgeable with all rules and changes that occur each year. You cannot stay fast if your always looking up the rules. So u must stay knowledgeable.
Mail Clerk (Former Employee), Covington, KY – June 26, 2014
• This was a temporary appointment not to exceed 30 days. • Passed the FBI security check for government service. • Sorting and batching of payments. Approx. 3000-5000 per day. • Processed $1Million + dollar payments.
Also worked as a Tax Examiner for 15 years. • Processed forms and correspondence. • Liaison for other branches and agencies. • Updated – more... and adjusted accounts. • Team leader for unit. • Reviewed and amended IRM. • Multiple Performance Awards • Lead Instructor for new unit employees. – less
Tax Examiner (Current Employee), Fresno, CA – June 26, 2014
Pros: great benefits
Cons: 1/2 hour lunch
Examining taxpayer forms albeit 1040, 1040EZ, 1040A, analyze financials to determine ability to pay, implement and input installment agreements, respond to taxpayer letters of correspondence with letters of correspondence, phone calls to taxpayers and their Agents like Attorneys, Tax and Accounting Firms, work within the guidelines set forth by Congress, – more... be a team player by helping others, offer up possible solutions to issues raised by fellow employees and management, acknowledging understanding and ask questions when I don't understand, and the best feeling one can realize is a taxpayer who thanks me for helping them understand and achieve a fair and equitalbe outcome. How many people have thanked my manager is not known to me nor do I require being recognized for outstanding achievements because we all know when we have done the job right. – less
Management Assistant (Former Employee), Covington, KY – June 24, 2014
Pros: seeing everyone work together and always willing to help out.
I was a Management Assistant. Everyday was a different experience. Dealing with all of the employee issues and personnel actions, there is no 2 days a like.
They are very good at making sure everyone is well trained for their jobs.
The hardest part about the job was when I had to leave. I got married and had to relocate.
The most enjoyable part about – more... the job were the people (co-workers and the tax payers). My co-workers were always caring and willing to help each other. They always went out of their way to help the tax payers. It was always nice to talk with the tax payers and help them with their situation. They were always nervous when they called in, but most of the time, they were always relieved (less stressed) by the time they hung up the phone. – less
Collection Representative (Current Employee), Jacksonville, FL – June 16, 2014
Pros: free parking, great atmosphere and great people
Cons: short breaks
Being in call center you conduct telephone interviews with people assessing their ability to pay and file delinquent. Primary duties are to answer phone calls for the entire work shift. Management styles very, but management are approachable and willing to accommodate for work and family issues. Hardest part of the job is getting customers to understand – more... the reason why certain actions occur. Best part is helping those customers who did not know the reason for the errors and how to correct them – less