Customer Support Specialist
Internet Exposure specializes in custom web and mobile application development, interactive marketing and network consultation.
Schedule: 7-4 / 8-5 / 9-6 M-F (Flex)
Answer and assist customers with issues regarding web hosting, e-mail,
internet connectivity, etc.
Assisting the management of IIS and Apache (LAMP) web servers
]Assist in the management of domain names for customers
Assist clients on site
Support internal staff; Linux, Mac and PC environment
Take direction and guidance from senior Network Administrators
Linux server experience a must; Windows experience is an added benefit
Workstation configuration support (email, ip configuration, dialup setup, basic troubleshooting procedures)
Hardware configuration support (basic hardware troubleshooting skills, able to take apart and put together a computer system)
Network skills (understanding of routing, switching, bridging, sub netting, network troubleshooting, network topologies)
Network security (understanding of firewalls, user permissions, basic security procedures)
Customer support skills (phone support, email support, personable)
Provide excellent customer service
Be self motivated and highly organized
Ability to work independently
For this position, we are seeking a technical person to assist in maintaining iExposure’s web hosting environment as well as provide technical support to customers as well as in-house staff. We are seeking to add a person interested in an opportunity to work with an exciting firm that offers growth potential in an expanding business. We expect a positive attitude, a passion for service and the motivation to learn and grow in the technology field.
This is an excellent position with great opportunities for a highly organized, motivated candidate. E-mail us today and get started on a new career!
iExposure offers a competitive salary and a benefits package that includes medical, dental insurance, PTO and Matching 401K. Apply today and take one step closer to joining Team iE!