Lots of security, starvation wage, and expect way too much
Store Manager (Current Employee) – Texas – September 12, 2016
As a franchise manager i was salaried at 30k a year. I quite often ended up working on my days off, staying late, and coming in early. I was expected to manage the store, cold call/set b2b appointments, go to the b2b appointments using my own vehicle, be business accountant, delivery driver, and so on. Ownership of the franchise expected far too much from the employees, and management for what the pay was. That being said, job security is great, and I really enjoyed the people I worked with (primarily because we hired people that would fit in with the culture of our store) I would recommend this job for high school kids needing part time work, or a job while going through school.. definitely not a career.
Good coworkers, good job security
Starvation wages, unrealistic expectations of employees for what they're paid.
B2B Inside Sales Representative (Former Employee) – Lancaster, PA – October 19, 2015
I enjoyed that my boss would sometimes pay for my lunches at Interstate even though I feel like he felt that some of the work there was "mans work" which didn't make me feel good about myself and had me think he was kind of sexest.
Free Lunchs from time to time
Not feeling good about other ways the boss treated me
I was a store associate before being promoted to Commercial Sales manager. Store associate provides customer service to retail customers and assist the commercial sales manager with first contact for potential new accounts. Stocked the sales floor, merchandising, install automotive batteries for customers, pull orders for delivery, inventory, ship/rec to other corporate stores, daily reporting, install watch batteries, etc. Good job and fun.
Good atmosphere and team
No employee recognition and poor corporate management
Customer Service Rep (Current Employee) – Bluffton, SC – September 2, 2013
For a typical day at work you can expect to get dirty. While working here, I learned how to rebuild battery packs for cordless tools and telephones. Also learned how to change batteries in golf carts and RV's. Managers are friendly. They love to joke around which helps the day go by faster. Co-workers are awesome. The hardest part of the job is dealing with impatient customers while you search the database to match their battery needs. The most enjoyable part of the job is seeing some of the fancy cars the people in the area drive.
Business to Business Account Manager (Current Employee) – Des Moines, IA – January 19, 2013
Was fun place to work, constantly monitored. All aspects of productivity is graded. Manager goes over job performance weekly. Bonus plan is changed quarterly, almost non existent now. Enjoy the sales and working with other stores out of state. Great products.
Rebuild Technician, Sales Clerk (Former Employee) – Tulsa, OK – May 3, 2015
Interstate batteries was a good job to start me out in the work force, but I feel like the management referring to a high school graduate as "the smartest employee in the store" says more about the company than it does the employee. Therefore I left Interstate in pursuit of a job that was more parallel with my interests.
As a rebuild technician, I took apart and rebuilt the insides of any cordless tool battery, NiCd and NiMH. But for this highly skilled job, I did not feel that my compensation was fair, nor did I feel appreciated as an employee.
Another thing I didn't like about interstate was their clientele. Interstate serves many different types of customers, from people who just want watch batteries to warehouse managers who need forklift batteries. A good majority of customers would come into the store, be rude, and yell at us about company policy or about a test result they didn't like on a battery they assumed was good.
B2B Account Manager / Team Leader (Former Employee) – Des Moines, IA – January 30, 2014
This was an awesome company to work for. The base pay is comparable to other sales positions, but the bonus and incentive packages are the best. It was like a large family, and the management truly treated us like we were important.
Good Concept Quality Products Mediocre Pay Poor Corporate Management
Assistant Store Manager (Former Employee) – houston, tx – August 22, 2013
Interstate expects 110% from their employees but offers little to no opportunity to advance from within for entry level employees. For the complexity and difficulty of the work the pay should be much better. As an assistant manager for 3.5 yrs, my day started the minute i walked through the door, bombarded with questions from both associates and management. I would generally deal with any immediate customer needs, move on to processing and planning daily commercial sales and plan the delivery route. Build any necessary medical rebuilds or complex battery packs that the other team members were not comfortable building. Process any necessary shipping and receiving that was pending in the back office of our POS system. Place any required special orders, skip lunch without pay, get abandoned by store manager and most if not all the rest of the staff and be left to close the store alone at 7pm. Stay til 7:30-8pm to finish my duties but being off the clock at 7pm regardless of customer or store needs...