Intrado Employee Reviews in United States

Found 19 reviews matching the search
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No longer Employee oriented
Voice Engineer (Current Employee) –  Longmont, COFebruary 13, 2016
Since being taken over by West Corp, the emphasis on employees has degraded significantly.It is only co-workers and immediate management that make the job toleratable.
Pros
Co-workers
Cons
Healthcare, high-level organization.
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Productive and a fun place to work
Accounts-Payable & Receivable Lead (Former Employee) –  Longmont, COJanuary 12, 2016
My daily work weeks were very busy but we still fit some fun time in there. Management and co-workers were very professional and there when you needed them. Moral was perfect.
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Police corporate culture
Director of VoIP Operations (Former Employee) –  Longmont, COOctober 8, 2015
While there are rewards for working there, it is very difficult to put up with them for long without a great sense of humor. Personal privacy is infringed upon constantly under the guise of "security". However, they are the 800lb gorilla in the emergency world, so it is hard to argue with them. Once in there, you usually have good job security although the internal politics are fierce.
Pros
The emergency services mission
Cons
Corporate culture
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Good place to get your foot in the door
Associate Implementation Specialist (Former Employee) –  Longmont, COFebruary 20, 2015
The position is quite difficult, but we have a team that helps us along the way and want to make sure each employee is successful
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Work worth doing
Manager-Data Operations (Former Employee) –  Longmont, COJanuary 6, 2015
Top Heavy.
Limited opportunites for advancement.
Great people to work with.
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Terrible company.
Data NOC Technician (Former Employee) –  Longmont, coOctober 29, 2014
I can't believe that i was offered a job, accepted it and next day revoke the offer because i am only 2 years and few months in the state. What of other company that employed without 7 years of you being in the state. I was told to pass background check I most be 7 years In the state. I can't recommend anyone to the company. What a terrible experience with the company. If you are a permanent resident don't even waist your time.
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Work worth doing
SR QMS Quality Management Specialist (Current Employee) –  Longmont, COOctober 14, 2014
The work you do is important and saves lives. Every day is filled with work that is valuable. Internal promotion and education is high on the list of things this company does well.
Pros
onsite fitness, cafe, starbucks, dry cleaning services
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It is a great place to work!
Senior Data Analyst (Current Employee) –  ColoradoFebruary 24, 2014
It is a great place to work. There is a Café on site for convenience.
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I won't recommend this place
Sr SQA Engineer (Former Employee) –  Lisle, ILFebruary 4, 2014
Too much Micro managing
Too much politics and people like me don't enjoy politics..
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Very friendly, outgoing atmosphere and always felt appreciated
Senior Data Analyst (Former Employee) –  Longmont, COJanuary 30, 2014
Correcting errors after researching for resolution. File submission to ALI providers. I learned all about 9-1-1 there, every aspect of it. The management team was awesome to work for. Co-workers were great, made coming to work fun. The hardest part of the job was when things would break down and we would get behind on daily deliverables. The most enjoyable part was just working for a company where everyone's job was important and mattered in every way.
Pros
free soda/coffee, employee appreciation, quarterly outings
Cons
nothing
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Terrible Place to Work
Incident Administrator (Former Employee) –  Longmont, CODecember 12, 2013
New Management has ruined what was once a wonderful place to work. No investment in employees or concern for employee needs.
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Great place to work if you are not technical
Software Engineer (Former Employee) –  Longmont CoJune 15, 2013
This place is for you if you're looking for a customer facing job. But if you're an engineer or even semi-technical, stay away or it will be a horrible career move.

The software engineering department is a disaster due to incompetent management. They take the worst engineers and "promote" them into management. So they have no training, no experience and no managerial education. You've been warned.

They attempt to develop software in an agile method. However, due to lack of training and education at the managerial level, it is a total train wreck.

To summarize, Intrado is a great place to work if you are not technical. Otherwise, run far far away from this place or your career will suffer and you will be miserable in this place.
Pros
lots of parking, restaurant, starbucks, pay is competitive
Cons
management is a disaster in engineering department
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Good Company
SENIOR DATA ANALYST/PREP ANALYST (Current Employee) –  Longmont, COMay 27, 2013
A typical day at work would involve daily contact with external and internal customers.
I learned time management and how to multi-task.
Management did not micro-manage.
The team worked very well together and always willing to help each other.
Hardest part of the job was learning the new phone technology.
Knowing that doing a good job saved life's.
Pros
team buildings, starbucks in building, good benefits
Cons
no flexability, to many meetings, no room for advancement
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Best company I ever worked for
Associate Tech Support Specialist (Former Employee) –  Longmont, COMay 6, 2013
A growing company that puts it's people and it's mission to their customers first.
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100% Travel with very little help in coverage area and resources
Extensive knowledge of Viper 911 Server (Former Employee) –  Atlanta,GaMarch 20, 2013
I typically had a 911 call center to dispatched to for various hardware or software upgrades or would be on call and took priority 1 and 2 calls that came into my region which was the Southeastern United States.
Pros
meeting various customers all over united states
Cons
training of employees needs to be enhanced
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Great Work Environment
Alarm Analyst (Former Employee) –  Longmont, CONovember 20, 2012
Great place to work - nice atmosphere but can be clique-ish to new employees.
Pros
starbucks & restaraunt inside building
Cons
older employees not as warm to new employees
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Interesting work and decent benefits.
Telecommunicator/Senior Data Analyst (VoIP) (Current Employee) –  Longmont, COOctober 2, 2012
The work at Intrado is always changing so you are constantly evolving with the technology and customer contractual obligations. It can be fast paced and there is no room for error. There are a lot of very intelligent, motivated people that work here and makes the job and relationships more challenging and enjoyable. The most difficult part of the job is dealing with the lack of communication from management to the employees in all departments. This causes people to feel like they are not trusted and creates poor morale which runs rampant throughout the company on many levels.
Pros
decent benefits, decent wages, bistro and gym on site, multiple break areas where free non-alcoholic drinks are provided in unlimited quantities.
Cons
poorly managed causing poor morale.
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Great company , needs better management
Data Analyst (Former Employee) –  Longmont, COSeptember 5, 2012
Being a data analyst , I worked closely with my coworkers , internal and external customer . Was expected to meet deadline , provide support and respond to customers in a timely manner,
Pros
great benefits
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