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Intuit
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112 reviews

Intuit Employer Reviews

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Compensation/Benefits
Management
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Great people and benefits, but a lot of late nights and weekend work
Senior SW Quality Assurance (Former Employee), San Diego, CA – June 13, 2013
Pros: cafeteria, game room, gym and friday social hour (free food, beer and wine). benefits and bonus were great.
Cons: long hours, work/life balance, layoffs
I thought I would always work there. But they did a massive layoff (238) in July 2012. Many great employees were let go. They had no loyalty to those people we built the company. Many of us we were let go and worked there for 15 or more years.

They had a similar layoff 4 years ago too. No one is safe. They did not even try to find positions for people – more... within the company.

My coworkers were great! They make the long hours worth it.

Because it is a seasonal company, tax seasons can be very difficult. They require long hours and weekends quite often. You are on call much of the time.

Upper management sucks. They make a lot of stupid decisions that end up costing the company money. Lower level managers are great. – less
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fun
Small Business Account Advisor (Current Employee), Fredericksburg, VA – June 7, 2013
Pros: free
Cons: long drive
It was ok. I had to drive really far to get there.The people were nice.
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An amazing company that truly care about their employees and community
Executive Assistant to Director of Marketing (Former Employee), San Diego, CA – June 6, 2013
Pros: culture, benefits, environment, pay, community involvement, and work-life balance
Cons: can't think of any.
I have never had the opportunity to work with such a diverse and brilliant team of people. They were truly passionate about what they do and the customer was always the main focus. I am sad that I am no longer working with these wonderful people and for a company that treated me so well. I wish the company and its employees nothing but longevity and – more... success in all things. – less
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Conservative place, great benefits
Senior Software Engineer (Former Employee), Mountain View, CA – May 29, 2013
Great people, very conservative culture.. great benefits...good engineering workplace
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great site facility terrible people and and values
Underwriter (Former Employee), Woodland Hills, CA – May 21, 2013
Pros: nice building
Cons: they hire people who dont know what they are doing and fire senior leaders
Intuit is a one trick pony with no future and the have the worst of worst values i have ever seen.
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Not good at all
Customer Support Rep (Former Employee), Reno, NV – May 18, 2013
Cons: all
Horrible working conditions. Self centered. I wouldn't work there ever again. Too many "clicks"
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great place to work
Turbo Tax CPA Select (Former Employee), tucson az – May 16, 2013
learned that you need to improve yourself to get somewhere in life and workplace
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Semester project
Field Project Consultant - Team Lead (Former Employee), Tucson, AZ – May 13, 2013
This was a semester long project I worked on through my MBA program. The company staff is great and open to new, innovative ideas.
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Recruiting
Temp/Remote (Former Employee), Los Angeles, CA – May 7, 2013
Pros: excellent company to work for good team work.
Cons: seasonal
I recruited CPA's, Tax Attorneys and Tax experts for tax season. Interviewed candidates, processed assessments, background checks, checked references and if qualified then forward candidate to hiring manager.
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Professional High Integrity
Tax Adviser (Former Employee), Mountain View, CA – April 30, 2013
I enjoyed working for Intuit and would recommend this company to any tax professional or programmer.
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Awesome organization and leadership
HR Business Partner & HR Site Leader (Former Employee), Fredericksburg, VA – April 23, 2013
Intuit is an awesome organization with values and priorities that are in service to the strategy.
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one off the great Company I ever work for
Sr. Application Support Specialist (Current Employee), 7535 Torrey Santa Fe,San Diego, CA 92129-5704 – April 22, 2013
Pros: great experiences
Cons: nothing
one off the great Company I ever work for, you can improve your skill and sharp in your knowledge in Software engineering
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Good Place to work
Database Administrator (Current Employee), Menlo Park, CA – April 14, 2013
Good team to work with. enjoy the time at work, good quality work.
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Worked In the Las Vegas Data Center
Data Center Technician (Former Employee), Las Vegas, NV – April 7, 2013
Pros: not much
Cons: lack of respect.
I worked for Intuit on Contract. The position was advertised as a contract to hire, but after two months, I found out Inuit only ever wanted 3 permanent employees and the rest of the positions are temporary. Needless to say, if I would have known that I would have never taken the position in the first place.

There was an Intuit employee who worked – more... in shipping and receiving for 12 years and Inuit eliminated his position so they transferred him into IT and sent him to work in the Las Vegas Data Center. He knew nothing, he did nothing. He did not even do anything such as taking moving servers into the storage area from production. He also liked to rub in that fact that he was an employee and I was not.

There was no accountability. Other people would not perform job functions, leaving it to me and I would speak with the "lead", nothing would get done about it.

They work a 12 hour shift. Inuit employees get an extra 40 hours of vacation annually for working these odd shift, but as a contractor I received nothing of the sort, obviously.

One of the companies tenants is supposed to be "Integrity without Compromise" but we would routinely call in RMAs to Dell for Servers parts which were not from the server that we told the Server OEM they were from. We would just pick a server at random just to get the new parts because the "lead" techs (Inuit employees) would take parts out of one server to fix another then forget where they came from. Then they would tell me to handle the RMA with the OEM. Needless to say, I did not like lying to them, I had to literally lie to get the RMA sent, and I was told I had the bad attitude. So much for integrity without compromise.

I wonder if Brad Smith knows they do this.

There is no management for the techs. The company tries to manage it remotely, from out of state. This may sound nice but they make up for it by having us call in to a conference call and listing off verbatim everything we have done leading up to the call. Then at the end of the shift we also have write a shift report detailing exactly what we did and how we did it. Sometimes I would go light on the details because I really did not want to spend the last hour of a 12 hour shift (or having to stay late), just writing the report. More than once I was told to include more details.

This is extremely overboard.

Oh, failed to mention that on my first day on the daily conference call, you might expect a hello or something from the boss. Nope, no hello, no "welcome to the team". Nothing. A senior tech flew in for a few days from out of state, to check on things, and I actually overheard him talking with the other Inuit employees about how people who have contract positions are not "part of the team". So, I did a lot of work there, worked alone (as in the only tech on shift in the data center) performed emergency maintenance etc...but I am not part of the team?

Training is another thing that is lacking. I have experience in the industry, but there are certain ways each company does things, tracks things etc...there was virtually no training and the inuit employees which were there when I started, besides the one who knew nothing and was transferred to IT, were new themselves and did virtually no training because they themselves were still learning the system.

After I had started I found out that over the past prior 4 months they had gone through 4 other people...that is a red flag there. Why so much turn over? If it was 1, maybe two people then we can say it was the people, but 4 people in four months, there is something wrong with the way they run things.

It may sound like I may have a bad attitude, but I really tried to fit in there. but sometimes a bad situation is just bad. I am not going to sugarcoat it.

If you get a call from a recruiter saying they have a position with Intuit, hang up. Save yourself the heartache. – less
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Used to be a great place to work
Customer Service (Former Employee), San Diego, CA – April 4, 2013
Pros: compensation / benefits, cafe & gym.
Cons: advancement is tough - too political. if you don't have a degree, no support from upper management.
Great co-workers. The campus was a nice place to come to work everyday. The hardest part of the job was dealing with different and or new management on a regular basis, due to many re-orgs.
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good
Turbo Tax Consultant (Former Employee), Henrietta, NY – March 25, 2013
Very relaxing environment - able to work with employees and learn managerial skills
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Organized, Productive,Detail-Oriented, Dependable, Reliable Professional.
Order Management Specialist (Former Employee), Fredericksburg, VA – March 21, 2013
Pros: great company, great work environment
Cons: temporary assignment, wasn't a permanent employee.
A typical day at work is productivity. I learned different software skills using QuickBooks, such as Oracle, Paymentech, and Siebel.

Management was outstanding and my co-workers were great.

The hardest part of the job was trying to learn new programs that weren't put in place yet, with neither the employers or employees.

The most enjoyable part of – more... the job was staying busy, and assisting others who didn't comprehend different tasks that were given. – less
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Productive and fun
Quickbooks Online Support & Sales (Current Employee), Tucson, AZ – March 20, 2013
Pros: benefits, free food on occassion, atmosphere
Cons: some of the rules are not clearly defined, making a fair workplace more unfair as it is manager discretion
Typical day at work consists of assisting customers via telephone on how the Quickbooks Online program functions or troubleshooting the software when it is not working properly.

I have learned a great deal about accounting and payroll.

Management can be hit or miss, there are many who are supportive and the others appear as if they are not focused – more... or mentally there.

Co-workers are fantastic. Supportive and always willing to answer questions or brainstorm on a difficult situation.

Hardest part about the job is not getting burned out. Taking call after call after call becomes daunting.

Most enjoyable part about the job is each customer brings something to the table and the majority of them are fun and patient. – less
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Great learning experience, fun upbeat,
Customer Service Rep (Former Employee), San Bernardino, CA – March 19, 2013
Positive input from all management, willing to push associates to know how far they could really go, team would meet up out side of work and enjoy bowling, baseball games or a movie. I became a program annalist on new software. Learned alot about payroll and taxes. Became real familiar with office supplies. The hardest part of this job was learning – more... everything all at once with no prior experience in job field. Getting the chance to learn all this is something i could keep for ever and enjoy knowing it. – less
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The people
Consultant (Current Employee), Rochester, NY – March 17, 2013
Pros: prize incintives
Cons: short breaks, overtime
The people you work with everyday makes this job so much easier, because the customers can drive you crazy even if you're a zen master with patience.
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About Intuit

Intuit knows that good accounting takes more than a pocket calculator. The company is a leading developer of software used to – Read more