Pros: Reliable, Dependable, Flexible and Respectable to Everyone Customers and Co-Workers
Cons: I wish to do better research in finding resolutions to customers issues
A typical day at work for me would be logging into all my operating systems and tools using username and passwords needed for me to assist the customer. Once setup in my virtual environment I would logged into my Avaya phone system where my incoming call volume comes through. I also gather up my notebook to maintain keynotes and deadlines that needs to be maintained, these are my priorities for the day. Once I'm all setup and ready to start taking calls then I go get my coffee, use the restroom if necessary and then I thank God for a wonderful day ahead. May I be able to help and resolve the Customer's issues in a timely manner with the outcome being a "Happy Customer" with Satisfaction Guaranteed and Me with great "Customer's Survey Feedbacks."