Intuit Employer Reviews

Horrible working conditions. Self centered. I wouldn't work there ever again. Too many "clicks"

learned that you need to improve yourself to get somewhere in life and workplace

This was a semester long project I worked on through my MBA program. The company staff is great and open to new, innovative ideas.

I recruited CPA's, Tax Attorneys and Tax experts for tax season. Interviewed candidates, processed assessments, background checks, checked references and if qualified then forward candidate to hiring manager.

I enjoyed working for Intuit and would recommend this company to any tax professional or programmer.

Intuit is an awesome organization with values and priorities that are in service to the strategy.

one off the great Company I ever work for, you can improve your skill and sharp in your knowledge in Software engineering

Good team to work with. enjoy the time at work, good quality work.

I worked for Intuit on Contract. The position was advertised as a contract to hire, but after two months, I found out Inuit only ever wanted 3 permanent employees and the rest of the positions are temporary. Needless to say, if I would have known that I would have never taken the position in the first place.

There was an Intuit employee who worked – more... in shipping and receiving for 12 years and Inuit eliminated his position so they transferred him into IT and sent him to work in the Las Vegas Data Center. He knew nothing, he did nothing. He did not even do anything such as taking moving servers into the storage area from production. He also liked to rub in that fact that he was an employee and I was not.

There was no accountability. Other people would not perform job functions, leaving it to me and I would speak with the "lead", nothing would get done about it.

They work a 12 hour shift. Inuit employees get an extra 40 hours of vacation annually for working these odd shift, but as a contractor I received nothing of the sort, obviously.

One of the companies tenants is supposed to be "Integrity without Compromise" but we would routinely call in RMAs to Dell for Servers parts which were not from the server that we told the Server OEM they were from. We would just pick a server at random just to get the new parts because the "lead" techs (Inuit employees) would take parts out of one server to fix another then forget where they came from. Then they would tell me to handle the RMA with the OEM. Needless to say, I did not like lying to them, I had to literally lie to get the RMA sent, and I was told I had the bad attitude. So much for integrity without compromise.

I wonder if Brad Smith knows they do this.

There is no management for the techs. The company tries to manage it remotely, from out of state. This may sound nice but they make up for it by having us call in to a conference call and listing off verbatim everything we have done leading up to the call. Then at the end of the shift we also have write a shift report detailing exactly what we did and how we did it. Sometimes I would go light on the details because I really did not want to spend the last hour of a 12 hour shift (or having to stay late), just writing the report. More than once I was told to include more details.

This is extremely overboard.

Oh, failed to mention that on my first day on the daily conference call, you might expect a hello or something from the boss. Nope, no hello, no "welcome to the team". Nothing. A senior tech flew in for a few days from out of state, to check on things, and I actually overheard him talking with the other Inuit employees about how people who have contract positions are not "part of the team". So, I did a lot of work there, worked alone (as in the only tech on shift in the data center) performed emergency maintenance etc...but I am not part of the team?

Training is another thing that is lacking. I have experience in the industry, but there are certain ways each company does things, tracks things etc...there was virtually no training and the inuit employees which were there when I started, besides the one who knew nothing and was transferred to IT, were new themselves and did virtually no training because they themselves were still learning the system.

After I had started I found out that over the past prior 4 months they had gone through 4 other people...that is a red flag there. Why so much turn over? If it was 1, maybe two people then we can say it was the people, but 4 people in four months, there is something wrong with the way they run things.

It may sound like I may have a bad attitude, but I really tried to fit in there. but sometimes a bad situation is just bad. I am not going to sugarcoat it.

If you get a call from a recruiter saying they have a position with Intuit, hang up. Save yourself the heartache. – less

Great co-workers. The campus was a nice place to come to work everyday. The hardest part of the job was dealing with different and or new management on a regular basis, due to many re-orgs.

Very relaxing environment - able to work with employees and learn managerial skills

A typical day at work is productivity. I learned different software skills using QuickBooks, such as Oracle, Paymentech, and Siebel.

Management was outstanding and my co-workers were great.

The hardest part of the job was trying to learn new programs that weren't put in place yet, with neither the employers or employees.

The most enjoyable part of – more... the job was staying busy, and assisting others who didn't comprehend different tasks that were given. – less

Typical day at work consists of assisting customers via telephone on how the Quickbooks Online program functions or troubleshooting the software when it is not working properly.

I have learned a great deal about accounting and payroll.

Management can be hit or miss, there are many who are supportive and the others appear as if they are not focused – more... or mentally there.

Co-workers are fantastic. Supportive and always willing to answer questions or brainstorm on a difficult situation.

Hardest part about the job is not getting burned out. Taking call after call after call becomes daunting.

Most enjoyable part about the job is each customer brings something to the table and the majority of them are fun and patient. – less

Positive input from all management, willing to push associates to know how far they could really go, team would meet up out side of work and enjoy bowling, baseball games or a movie. I became a program annalist on new software. Learned alot about payroll and taxes. Became real familiar with office supplies. The hardest part of this job was learning – more... everything all at once with no prior experience in job field. Getting the chance to learn all this is something i could keep for ever and enjoy knowing it. – less

The people you work with everyday makes this job so much easier, because the customers can drive you crazy even if you're a zen master with patience.

Answer tax calls from clients for input questions and solutions as quickly as possible.
Managers coached on specific ideas and were the same for all employees.
Tax season and long hours were the hardest part of the job.

Afni was poorly run when I worked their. Some times there were not enough seats for every one working and hot seating gets old very quick. The east side call center was dirty and poorly laid out. Managment had no clue as to what was going on. The call floor was loud.

On a typical day, I provide timely tax advice on a variety of complex tax issues for individuals and businesses nationwide. I also resolve tax software technical issues for clients while providing excellent customer service. I have increased my federal and state tax knowledge, tax research skills and refined my customer service skills. My co-workers – more... comprise of a great team ready to help out when needed and very supportive. Management is very supportive and knowledgeable about tax and technical software issues. The hardest part of the job is to completely satisfy every customer I come in contacts. The most enjoyable part of the job is knowing that you are able to resolve a problem or issue for a client and the feeling of joy and satisfaction that comes from helping them. – less

I loved everything about intuit.
Unfortunately the branch i worked at was closing

Intuit has been the best company I have worked for. This company doesn't micromanage you, they allow you to work independantly and trust you are getting your work done.