Clinical Sales Representative, Bay Area (Former Employee) – Sacramento, CA – June 22, 2017
Amazing technology with interaction with multiple specialties. Treated as expert in the room with customers. learned anatomy in multiple specialties, C-level selling. Lots of firing and hiring which had negative impact on culture and consistency with management.
Intuitive Surgical Inc. Order Support & Customer Service Rep.
Order Management & Customer Service Rep II (Former Employee) – Sunnyvale, CA – March 8, 2017
At Intuitive Surgical, the patient always comes first and every team works diligently to achieve such a goal. With a heavy order volume (>800 per day) and lengthy, detail-oriented projects simultaneously consuming your day, the company continues to maintain a strong hold as the leader of the Medical Device industry, strenuously creating a robotic presence that is readily adopted. I learned to meet aggressive deadlines through a strong practice of time-management and organizational skills. I also learned how to generate and analyze operational/transaction reports that allow us to increase efficiency and amend policies to favor the customer's needs.
Sr. Salesforce Developer (Former Employee) – Sunnyvale, CA – February 20, 2017
nice place to work. you will learn lot of new things. very good management. No need to work hard. good team members. Unbeatable Salary (better than Google, Apple, Facebook) Great live balance, you can't ask to such balance with such competitive salary.Annual bonus goes upto 30% of your salary, which is rare and it is based on individual.
Inspector Technician (Former Employee) – Sunnyvale, CA – January 11, 2017
I worked a typical "swing shift" 4:45 pm- 2:30 am. Worked there over 3 yrs as a temp. I learned vision systems and a multitude of other instruments. The management was the best I have ever had by far. Co-workers stayed to themselves. The hrs were the hardest part. Worked every Sat for over 3 yrs also. I enjoyed out team building times and our once a week meetings.
Sterilization Specialist (Current Employee) – Sunnyvale, CA – January 11, 2017
In the Field Service Engineer position some days can be extremely stressful. One day in Anchorage, Alaska our daVinci Robotic Surgery System had a hard failure. With a Hard Failure the System is completely down until a visit from a Field Service Engineer can take place. At the time I was living in California and I was the only Field Service Engineer available. I flew to Anchorage, Alaska in a massive winter storm picked up the service parts at FedEx and repaired the down system under extreme pressure. There were Doctors, nurses and most importantly the patient waiting for surgery. I had one hour to perform a repair that usually takes three hours minimum. I completed the repair with just minutes to go. I stayed in the operating room to make sure that the patient had a positive outcome and the daVinci Robotic Surgery System was operating within the parameters of our Standard Operating Procedure. The patient had a positive outcome with a major surgery and was very grateful to hear that a Field Service Engineer traveled from San Francisco to repair the complex surgical system and also make sure that they were satisfied with a surgical procedure that saved their life.
The above example awarded me a Making A Difference Award. This is a very high award given to only 3 Field Service Engineers every year at the annual customer service meeting. This award was won of 4 awards that I received as a Field Service Engineer at Intuitive Surgical.
Assembly Technician (Former Employee) – Sunnyvale, CA – October 5, 2016
busy busy busy all day long building with small parts. supervisors were down to earth but managers were almost too strict. best part of the job was the longer than usual lunch and all the free food on the weekends. the hardest part of the day was not being able to take bathroom breaks. we had to keep building until the next scheduled break.
Assembly Technician IV (Current Employee) – Sunnyvale, CA – October 26, 2015
Everyday is never the same. We are presented with challenges on meeting company and customer expectations. This is to be expected in a fast paced environment. Great place to work and grow. Highly recommend.