RMA Specialist (Former Employee) – Sunnyvale, CA – February 2, 2013
The work environment is driven hard by high demand of the product of a very fast growing company. The constant rush, demands, and near-emergency situations can be stressful if you don't enjoy that kind of pressure.
Management practices are very well honed and modern, though advancement can be slow as new positions are often filled from outside the company. The company is full of highly dedicated, skilled, and hard working people generally providing a great work environment.
The hardest part of the job is most likely the stress. It can be brutal at times.
The most enjoyable part of the job is the people. Generally people that end up employed there want to be there and contribute and it makes for a great place to work, especially when the pressure is on.
Planner (Former Employee) – Santa Clara, CA – July 17, 2014
You may get what you want in pay but you will get twice the work. They ask people to work 10 hour days but really want you to work 12 hour days. Upper management is stiff and disconcerted form real people. The stock is no longer preforming as it did in its heyday but they still think they are at the top of the food chain. If you like to get chewed out in meetings this is the place for you.
Pay was good
Pour on the job training, stock no longer performing, long hours
Customer Service Rep (Former Employee) – Sunnyvale, CA – January 14, 2015
Hours are really long the management is good but they don't give opportunity for advancement. It can be stressful at times with lack of information to provide customers. Again expected hours during quarter end were 6 to 6
good place to get experience and have on your resume
OEM/RMA Coordinator (Former Employee) – Sunnyvale , Ca 94086 – October 13, 2015
Receiving in defective materials from the field and working with OEM vendors to get these pieces of equipment repaired or replace to replenish inventory needs. The Inventory is for the Field Service Engineers that is our main priority to make sure they have the parts needed when visiting a site location.
NPI material handler (Former Employee) – Sunnyvale ca – July 14, 2014
I received some really great training here on lean mfg. 5S, commwip and they have a good quality management system but my cell as they call the work groups had it own click and I didn't really fit in. Surprised that they did not find another job or cell for me to work in. I was never late and always did what they asked me to do. They wasted a weeks worth of training and I ended up at another company making more money. So glad I saved myself a years worth of time. I would go just for the training though. I think they really just hired me to get them through their quarter end but they were not honest about that from the get go.
Senior Service Logistics Planner (Current Employee) – Sunnyvale, CA – January 19, 2015
ISI pays well and offers attractive benefits, while producing a great product. The folks here are very accountable for their jobs and it's a fast-paced and fluid environment that always keeps the work interesting.
The main weakness is that you can wind up in a bad group with a terrible manager... which when paired with the fast pace and high expectations, gets people to their pain thresh hold quickly. Despite the attractive pay and benefits, I haven't seen as many good employees running for the door when things go bad because it simply isn't worth putting up with the trouble anymore.
the most advanced technology in surgery backed by a fast paced company culture dedicated and aligned behind one vision
da Vinci Clinical Sales Manager (Current Employee) – Portland, OR – September 5, 2014
There really is not a typical day in the life of a da Vinci sales professional. However, a day in the life of a sales manager could involve, a two to three day field ride with a rep, followed by conference calls and one:one performance calls with my team. In the field ride day, starting off with a robotics committee meeting with the OR leadership and C-suite executives, discussing high level performance metrics and the strategy to guide improved economic and clinical outcomes. Following, 3 cases with surgeons and staff at different points in the learning curve, using high direction, backed by clinical and technical expertise to, create successful outcomes not achievable with robotic technology.
What I learned? More than all of my work experience combined. I learned to changing the standard of care requires building trust, delivering high value, create equal business stature with your customer base, be excellent in managing operations, highly clinical with the ability to sell in a compelling and provocative manner, be proactive in communication and leadership, and highly collaborative. Collaborating with multiple internal sources even on a 5 minute call, can generate enough feedback to create the best plan to execute from.
My peers and our leaders are the sharpest individuals in the medical device segment. All driven to succeed while being accountable for helping everyone achieve success.
The hardest part of the job is staying focused on the vital few action items that will create the desired results and any given stage of the selling process. There are so manymore... things that we can act on, and picking the most important one that will compel behavior changing results.
The most enjoyable part is leading my team and our customers to achieve results not thought possible. Working with highly skilled and tenured clinical reps and finding a way to improve through every customer interaction is amazing. Creating a collaborative work environment for our surgical customers to formulate higher efficiency in the OR, resulting in better patient care. Coaching a surgeon to adopt a minimally invasive technique that will take a guaranteed open procedure and create a minimally invasive approach that will forever change the lives of the patients treated.less
Challenging and rewarding work, high compensation, and incredible collaborative culture
Work life balance is compromised due to the high levels of energy, capacity, and commitment required
Assembly Technician IV (Current Employee) – Sunnyvale, CA – October 26, 2015
Everyday is never the same. We are presented with challenges on meeting company and customer expectations. This is to be expected in a fast paced environment. Great place to work and grow. Highly recommend.
Lead Assembler (Former Employee) – San Jose, CA – October 6, 2015
i work for this company about 2 years. i was assembler about 1 year and get promote to lead. i have learn form engineer and manager. my co-worker is fun, i just want all my guy do a good and quality job. my hard part is my guy is make to many mistake on the job.
Financial Travel Analyst (Former Employee) – Sunnyvale, CA – October 16, 2013
1* Provide customer service, training, and support of the Concur online booking and expense management reimbursement tool 2* Ensured compliance with policies by training employees on federal and company reporting requirements 3* Monitored key metrics for reporting expense processing goals, including resolving expense report aging 4* Produced Ad-hoc Concur and AMEX reporting 5* Conducted monthly compliance audits, working with AMEX and employees to reconcile Concur accounts
Senior NPI Camera Manufacturing Engineer (Current Employee) – Sunnyvale, CA – August 16, 2014
Leadership is not there. You are expected to take on many task without direction. I learned so much about FDA standards and documentation. Management moves around so much. Co-workers are very tired and stressed. FDA requirements are constantly changing. The pay was very good.