Typicaly day was 75-100 cold calls a day selling phone and internet services to businesses from Charter Communications. The sales floor had a crazy energy to it that I miss.
The product was GREAT. I could tell every customer with 0 exaggeration "Look, I can either cut your bill and keep your services the same, OR I can give you better services for the same price, guaranteed".
I learned how to overcome objections, persistence, and disipline.
Management was good in the sense they stayed out of my way and let me do my thing.
Workplace culture was good for the most part... the race horses raced... and the people who didn't perform weren't typically around for very long. This was fine for me because I was a performer, but I imagine it was stressful for those not meeting and exceeding.
Hardest part of the job was the cold calling, but it was balanced out by positive reinforcement when you made sales. Also it was tough to see people you considered friends be let go because of performance.
Most enjoyable part of the job was closing deals... it was like being hungry in the jungle hunting wild boar with a spear... the meat tasted that much better because you had to work so hard for it.
I know, I know... I sound crazy...
Good energy, competitive environment, great product, no overtime.
Pay (I was a family man already, would have been fine if I was single or no kids).
SQL BI Developer (Current Employee) – Austin, TX – November 2, 2017
Excellent place to work. very supportive people and very good management group.employee benefits also very good. career growth also very good as always more opportunities to explore on different tasks.
Outound Sales Associate/Customer Service (Former Employee) – Austin, TX – October 8, 2017
Worst job I've ever had. It's actually easy to get a sale but to get the credit for that sale it's up to management. This job is 40 hours a week with no overtime and the worst job I have ever had. You are outbound calling recycled leads daily and getting cursed out by angry businesses. What I would do here is just go to the training class and stick around for the free money.
Business Development Representative (Former Employee) – Winchester, VA – October 7, 2017
Managers and co-workers were not professional. The office President would walk around the office with her dog but wouldn't take the time to get to know us. It's a cut-throat sales environment so the people that closed a lot of deals, got away with literally doing anything they wanted. They didn't have to follow the rules. They could talk down to other teammates, take longer lunches, and even yell at their manager with no repercussion. The pay is low and since it's a sales job, you do not get yearly raises. The commission is very low as well. you would get anywhere from 50-150 a month depending on how many sales you made.
allowed to leave early before a holiday.
the break room was in the garage and it would be freezing in there during the winter month.
Microsoft ERP Representative (Former Employee) – Austin, TX – September 22, 2017
After over a month of working there I still was not given full access to the tools and devices needed in order to complete my job. It took 2 weeks to simply receive access to log on, followed my even longer to receive permissions for the programs. The leadership was flawed, and I am putting that nicely.
Good hours, strict 8-5 schedule. Though it was a very ridged one, meaning no time given to make up hours if you had a Dr.'s apt.
Inside Sales Rep/ Sales Development Coach (Current Employee) – Austin, TX – September 13, 2017
I would have liked to make it a permanent career, however watching every single manager get demoted back to sales rep on a consistent basis made it clear there is no room for long-term growth within this company.
Training is great, and there is opportunity to make a lot of money here. Upper management was almost all promoted from on the phones, and they understand the job. Benefits suck,but other than that this is a GREAT place to work.
Sales Development Coach (Former Employee) – Winchester, VA – July 6, 2017
I would prefer not to include all of the negative aspects of this job. There are too many to list. The biggest issue is being told that HR is there for all employees, but reaching out to them in regards to management will do nothing except put a target on your back.
Horrible management, no room for advancement, unable to go to HR regarding management for fear of retaliation.
Call Center Supervisor (Current Employee) – Austin, TX – May 10, 2017
Full cycle sales company it's a constant change. The work environment is that of any call center. Great training programs to advance in the company. Overall the company has given me great opportunity to advance and has made my work life great with a great support system behind me.
sales (Former Employee) – Austin, TX – April 19, 2017
Senior management seems to have very small view of their staff- calling their employees sales monkeys repeatedly. Terribly unprofessional and misguided, wishing to drag you in with lures of "office parties" as though that makes up for awful pay and terrible treatment.