Pros: bonus is possible and reasonable, middle managemant is very good on the better teams, rewards for team success, there is potential for advacement up to middle managemant.
Cons: upper management is slow to react to employee frustrations, some of the better reps have been stunted in attempts to transfer to better paying departmets.
Its a telemarketing job. the charter program pays $11.75 - $12.50 /hr.
The leads are less than spectacular. Upper management is effective in their roles, but slow to respond to employee frustrations. Co-workers are great people. the hardest part is install mistakes you can't control effecting bonus pay. the most enjoyable part is lunch with co-workers.