Pros: co-workers hard working, ability to work from home, interesting industry.
Cons: no gorwth petential, poor infrastructure, merger issues after 2 years, senior management has no clear direction. outsourcing overseas
I have learned many things about the Pharma industry and its a fast paced environment. I manage the CRO & Staffing billing. A lot of moving pieces with the integration of several different companies merging together to create inVentiv Health Clinical. After 2 years many issues still exist which are caused by the integration which entails a lot of follow up to clear up issues for client billing. I implemented many process improvements to improve the workflow of billing to deal with these issues from other departments that my group is dependent upon. The senior management doesn't understand the day to day work and is starting to outsource many departments including billing overseas to reduce costs. No clear direction or stability from senior management.