Productive, result driven work environment
Contracted Underwriting Subject Matter Expert (Former Employee) – Alpharetta, GA – March 13, 2014
• Team Lead of Contracted Underwriting team.
• Managed escalated patient and surgery partner issues, to include quality reviews.
• On-line benefit verification, attaining pre-certification, contacting insurance carriers to obtain benefits
• Reporting, creation of patient profiles, creation of facility profiles, creating and managing reports using Excel, creating training documents and data entry.
• Received awards of recognition for going above and beyond to ensure that the Underwriting goal and expectations were met to close out the years for 2011-2012