Pros: free bagels every thursday
Closely monitor all web design orders, ensuring that the highest level of professionalism and customer service are being executed with every client. Developed detailed, professional, excel spreadsheet reports to track sales, design completion deadlines, escalated design issues, sales commissions and month end invoicing. Perform weekly training classes for all new hires, and updates for the entire center. Position requires strong communication skills, attention to detail, time management, problem solving, scheduling, high level of organizational skills, and the ability to multi-task under extreme pressure. Developed strict policy and procedure, and provide technical support and resolution to billing issues.