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iQor
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401 reviews

iQor Employer Reviews

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Good place to start any career; Not a long term job
Samsung Technical Support (Former Employee), Richardson, TXOctober 22, 2014
iQor is a decent company. The standards are very high and very high strung for a beginners job in technical support, but if you can get through the prerequisites it is easy to advance. Would refer younger age groups to work there.
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Fun Place
Collection Representative (Former Employee), Phoenix, AZOctober 20, 2014
Pros: great people, great managers and great employees
Cons: no job placement if department close
Always did something fun for their employees to show appreciation
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unacceptable how they do business
CSR Agent (Former Employee), TempeOctober 18, 2014
Pros: no pros
Cons: no benefits no overtime no mentoring or structure when it comes to being a better employee
management here was a hit or miss if you asked for a schedule to give it for you for 2 months and then they will tell you otherwise and tell you you have to work this other schedule I was working in customer service and then they said you have to move this other project we're heading over it no training or experience and then go and do it and see how – more... you well I bombed it sure now because I was not prepared with the tools to be successful also they did not pay for overtime and they also go by if you were in rulesthey follow Philippine rules when it comes to holiday pay that means you will not get paid for the holiday that you work treat their employees unfairly and favoritism is all over the place – less
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It's okay place to work!!
Customer Service Representative (Current Employee), Charlotte, NCOctober 16, 2014
Pros: celebrate customer service week
Cons: i havent recieved my benifits yet
Word Processor, good knowledge of general office practice and business etiquette. Accurate and efficient typing skills, efficient organizational skills. Good intrapersonal and communication skills. Ability to follow through and work on assignments. Serve safe certified, has experience in the kitchen and has studied more that 4 cuisines. Customer Service, – more... Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

I like the job, I am not in love with my job, I enjoy helping the customers, when there is a problem, and thinking on my feet. I like that my supervisor helps me in my time of need, and pushes me when ever my stats come down. The hardest part of the job, is the fear of following the procedures and not giving into what the customer . Because I want to be able to give and do everything, but I have guide lines that I respect and honor – less
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Co-workers are very friendly and helpful
Final Tester/Tech (Current Employee), Jeffersontown, KYOctober 14, 2014
Pros: friendly environment
Cons: favortism
IQOR has alot of room for advancement but doesn't choose their workers for roll-over fairly.
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Busy Offices
Sales, Collections (Former Employee), Tempe, AZOctober 11, 2014
Great trainers. Management works sufficiently well to provide employee satisfaction. Could be better.
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Normal call flow Nice environment
Jr. Agent (Current Employee), Fort Lauderdale, FLOctober 10, 2014
Pros: hour luch
Cons: low call flow
I currently looking to advance my youth again and challenge myself once more
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love love love
Customer service representative (Former Employee), Charlotte, NCOctober 9, 2014
when i worked for iqor i had just graduated high school and this was my first job i hate that i no longer work for the company and want to go back.
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prodcutive work environment
Customer Service Rep (Former Employee), North Charleston, SCOctober 8, 2014
educating account holders on products and collections. compensating for meeting goals was a plus
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This is by far the WORST company I have ever worked for!!
Technical Support (Current Employee), Richardson, TXOctober 7, 2014
Pros: hourly rate
Cons: everything breaks, healthcare, everything
THIS IS THE WORST COMPANY I HAVE WORKED FOR MANGEMENT IS INEXPERIECED AND QA CHANGES DAILY AND NOT TO MENTIONED YOU ARE NOT INFOMRED UNTILL YOUR GETTING SCORED
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terrible management and workplace
AGENT (Former Employee), CharlotteOctober 6, 2014
Awful to be sitting down all day answering calls, management was not productive or helpful. Very unprofessional
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Easy going work environment
Customer Service Representative (Former Employee), North Charleston, SCOctober 1, 2014
Pros: good pay and benefits
Cons: timed breaks
Iqor is a fast paced call center where any individual can move up with quickly.
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face paced
Customer Service Representative (Former Employee), Tucson, AZSeptember 29, 2014
always had tools and information needed
supervisors were very well trained
helpful and supportive emplyees
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Loved it there!
Call Center Agent (Former Employee), Charleston, SCSeptember 27, 2014
Very professional environment , loved my team members, Great management. It was a pretty great place to work!
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CASUAL WEAR
CSR (Current Employee), Pueblo, COSeptember 26, 2014
Pros: casual wear
Cons: back to back calls
GOOD COMPANY TO WORK FOR AND GREAT COWORKERS, iQOR STARTS YOU OFF AT 9.00 AFTER 3 MONTHS I WENT UP TO 10.00. PRODUCTIVITY WILL SHOW AN INCREASE AND SUBJECTED FOR A BONUS
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Good place to work
Technical support agent (Current Employee), Richardson, TXSeptember 21, 2014
It's a good place to get experience. I like my job but I need more income.
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friendly
Iqor-customer service (Current Employee), new albany, ohSeptember 18, 2014
I like working there because of the people I work with. It has gave me experience working in a call center.
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productive
Call Center Representative (Current Employee), Charlotte, NCSeptember 15, 2014
Cons: no overtime
productive field of work is you like a job where u sit all day.
•a typical day at work
•what you learned
•management
•your co-workers
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Productive and busy workplace
Customer Service Representative (Current Employee), Houston, TXSeptember 14, 2014
A typical day at will be a very busy day with a lot of inbound calls coming in and Ihelping the coustmers with there problmes.
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Productive and also positive environment.
Customer Service Representative (Former Employee), Miramar FlSeptember 11, 2014
Pros: good training to help you grow within the company
Cons: short breaks, short lunch
A typical day at work, would be coming in seating down taking calls as required. I learn better customer service skills while being there, the management that I was being provided at the time was very helpful and skillful. My co- workers was very out going and fun to be around. The hardest part about iqor would be trying to actually grown within the – more... company with certain requirements. The most enjoyable part about the Job was taking calls and getting to talk to different people. Learning how to deal with different attitudes that helps me improve on mines. – less

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