Pros: pay was good, constant traiining, and coaching available
Cons: extremely stressful, not all supv were made to folow compant rules, we had to make up pto, etc w/ last supv!
The job was contracted by Sprint, Mgmt only spoke to you in a meeting or for the open door policy, never "Good Morning" etc. When chairs were broken, equipment didn't work or started missing parts. made it very frustrating and hard to start your shift. Sharing Desk was hard ,when the first shift wanted to sneak in overtime, you may have to sit in a
– more... different location ,log out/in again, that took time away from you, until a seat with team was available. Short of pay. bc start of shift delayed. The Supervisor would sometimes allow them to get away with that! 1 Supv may give some excuse for the cause of delayed shift another would not! The job became extremely stressful. I learned a lot about Cell phones/their customers. – less