Iron Mountain Employee Reviews

Found 664 reviews matching the search
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A long standing company that seems to be turning south.
Transportation Specialist (Former Employee) –  Gilbert, AZDecember 8, 2015
Pay was commensurate with the rest of the market, but you will never get any kind of a reasonable raise. Benefits were excellent. Hours were a nightmare, on-call, weekends, swing shifts, every holiday. Don't plan on having ANY kind of a life working there. Management started off great, but then became fractured around 2013. Micromanagement, in-fighting among managers, insane metrics that couldn't be met. A lot of people that worked for Amazon were hired into management roles, and they ran the place like Amazon.
Pros
Great benefits, ok pay.
Cons
Terrible management at almost every level, $0.12 per hour raises (if you were lucky)
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Iron mountain was a great place to work , but they haven't been hiring full time for 2 years.
Record Specialist (Current Employee) –  East Brunswick, NJSeptember 29, 2016
It was a good Learning experience as far as working in a positive environment great learning experience. Management was helpful there leanent and iron mountain as a whole was a good stepping stone.
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Great Company, Great management.
Record Center Specialist (Current Employee) –  Shareholders call the tuneNovember 5, 2016
over all , if you do the work the rewards will come , as long as you are not shy about putting in a hard days effort its a great company. room to move up the ladder
Pros
rewards, career path
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Sad management they make for a hostile work environment
Courier (Current Employee) –  Knoxville, TNNovember 21, 2016
Management don't want to see you get along with co workers unless you are one of there favorites The way they route makes no sense at all. You will be in an area and see 3 other Iron Mountain trucks and that makes sense to them.
Pros
Not a lot unless you are a favorite
Cons
Management and the lies about how many hours you work
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Chicago Market
Operations (Former Employee) –  Addison, ILOctober 12, 2016
Lack of sales and strong leadership brought a once enjoyable and productive environment crashing down. Top talent was eliminated due to budget cuts and unrealistic goals, culture become that of a "cover your a**, customer focus was lost, etc, etc.
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Declining Business
Account Manager (Current Employee) –  FloridaSeptember 26, 2016
Very good company but with organizations going paperless very difficult to sustain business. Job Security is not there
Pros
Changing environment
Cons
Job Security
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Fun work place, and friendly co-workers
Records Specialist (Former Employee) –  Milton, NHNovember 1, 2016
A normal work day, I learned organizational skill, management was superb, co-workers were great, no hard part about the job, working at the job was enjoyable.
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Good Company but no growth within the Eastern Territory
Client Service (Current Employee) –  East Brunswick, NJMarch 22, 2016
My day is servicing a financial company and creating their personal files. Working for Iron Mountain for 16 years I've learned teamwork, organization skills, and being proactive. I love working with my co-workers it's a family oriented location.
Pros
No micromanagement
Cons
No promotions and no growth within the Eastern Territory
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Good company to work for.
Imaging Specialist II (Senior) (Former Employee) –  22 Kimberly Road New Brunswick NJ 08816April 25, 2016
it was fun working for the company and the people were friendly
Production was top most. My coworkers were fun to work with. the commute was difficult due to traffic in the area. Open door policy was observed.
Pros
Free coffee
Cons
Raises were terrible
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Good paying job
Supervisor (Current Employee) –  Santa Maria, CAMarch 6, 2016
Great pay, many job advancements, Very long hours and very demanding. Very heavy work and a lot of grading reports. If you enjoy lots of over time this is the place to get it with great benefits.
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good company but they dont take employees into consideration.
Warehouse worker (Former Employee) –  Jersey City, NJJuly 14, 2016
The new managers only care about the quota they make hour meetings and they mostly talk about the quota they nees to realize that they havegoos hard workinf employees. And stop worrying about making that quota
Pros
the benifits are great
Cons
the boses don't care much about their employees
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High pace company, long work hours, long routes.
ROUTE DRIVER (Former Employee) –  Phoenix, AZJune 1, 2016
The typical day at work was long and some of the clientele are not very nice people. While i was employed I learned to operate a Shredder truck. The management at the location I was employed at where not very professional and understanding. Some of the co-workers was alright to work with and others not so okay. The hardest part of the job was having to dump multiple bins without help.
Pros
hourly wages, overtime
Cons
long work hours, lousy routing, management
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Horrible Company
Warehouse Worker (Former Employee) –  Cleveland, OHMarch 23, 2016
A typical work day- Boxes in the hundreds a day. What I learned Leave when a job/company has run its course. Management - One sided.

Co-workers - worked very hard, and complained.
Hardest part of the job. Showing up daily with a myopic supervisor.

Most enjoyable part of the job. Getting paid, and going home.
Pros
It's job
Cons
Office Politics, and favoritism. mice, bugs.
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Comment – April 6, 2016

Limited room for growth. If you're a high school graduate from 17-19 years of age, not going to college or the military, and in good physical condition, this is the perfect job for you, to build your resume. Keep in mind that while the shred side could be around for another 10 years, there's not a future in this business. Gone are the job security days.

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good place to work (temp)
RECORD CENTER SPECIALIST (Former Employee) –  Sacramento, CAMay 4, 2016
advancement is base on who you know not how hard you work nevertheless, hard work a payoff sometimes depending on who your manager is.
Pros
people
Cons
management
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Great place to work!
Transportation Coordinator (Current Employee) –  Pico Rivera, CANovember 14, 2016
Excellent company to work for. I have had nothing but the best supervisors/managers. Great advancement opportunities.
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Nice place to work
Administrative Assistant (Former Employee) –  Jessup, MDNovember 10, 2016
I meet some of the best people at Iron Mountain. Team work, employees very engaged in their jobs and willing to help others. You work hard and you can move up.
Pros
Bonus
Cons
long drive for me
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Fun and friendly
Document Specialist (Current Employee) –  Freehold, NJNovember 28, 2016
If you are looking for a temp job, this is the place to be but don't count on getting a permanent job here unless you personally know the managers.
Pros
Can get a free meal
Cons
No benefits
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Fortune 500 company
Certified Sentinel Vault Coach (Current Employee) –  Charlotte, NCNovember 2, 2016
Great benefits. good company to work for. do have to work holidays if you are schedule to work and market services customers that are open on the holiday
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Great Place to work
CDL Driver Class A (Current Employee) –  Pflugerville, TXNovember 4, 2016
Great company to work for. The management nd employees are very helpful.

A typical day is going out on your own with a set number of stops for the day.
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Could be a great place work !
Courier (Current Employee) –  Kent, WAFebruary 15, 2016
Excellent job to have ! Your left alone as long as you get your job done .Management on the other hand dosent care about you at all . If they like you well then your golden but if they don't watch out . Their is no team work at this job it's man/women for themself . Routing and or dispatch push you to do more and more after a 10,11 Hr day very long hours . Work is very physical if your scared to work not the place to apply for .
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Overall rating

3.8
Based on 1,049 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.6
Job Security/Advancement
3.2
Management
3.4
Culture
3.6