Iron Mountain Employee Reviews

Found 829 reviews matching the search
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great place to work lots of benefits
Office Coordinator (Former Employee) –  New JerseyMay 16, 2017
It was a home environment and lots of opportunities around. They had great benefits from vacations,health insurance, life insurance, 401K. They always looked out for there employees.
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Decent Company with mediocre management
Business Development Associate (Current Employee) –  Royersford, PAMay 15, 2017
Management says they want you to succeed but don't give you to the tools to do so. Leads and distributed unevenly. A very what have you done for me today culture.
Pros
can't take work home with you
Cons
poor management
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It's a good place if you need a job. Not necessarily a long-term place.
Production Specialist II (Former Employee) –  TexasMay 14, 2017
As far as the office experience goes, it's not a great place to be. No upward mobility. Raises are very small. Promotions are based more on who you know, & less on job performance. Management is poor & they micro-manage their people.
Pros
Good health care
Cons
Micro-management, no upward mobility, poor raises, & poor management.
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Not an easy place to work
Marketing Communications Manager (Former Employee) –  Southborough, MAMay 10, 2017
Digital division no longer exists. Culture is competitive. Hard to advance unless you know the right people. Many hours spent on fine tuning messages
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Horrible place with a revolving door!
Class B Truck Driver (Former Employee) –  Port Ewen, NYMay 9, 2017
They will over work you and under pay you! Management watches your every move on the scanner and telematics and will never be satisfied with how much you do. I would stay far away especially from the shred department in Port Ewen!
Pros
None
Cons
Everything
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Typical Day
Customer Account Agent (Current Employee) –  Royersford, PAMay 8, 2017
A typical day is 4 hours of Case Time and 4 hours of Non-Case Time. You receive a daily spreadsheet of assigned requests to respond to client related issues during case time. On non-case time you are on phones handling the same types of client related issues you see on case time. The expectation is to handle client related issues per hour. A request can take more than 15 minutes which affects productivity.
Pros
Cafeteria on site
Cons
healthcare very expensive
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Great work place
MOBILE SHRED OPERATOR (Current Employee) –  Santa Maria, CAMay 8, 2017
Great fast paced company. The culture is definitely a positive one. Work varies from day to day but always busy. Safety, Security, and respect is communicated daily.
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Stay Away
Contingent Worker (Former Employee) –  Austell, GAMay 3, 2017
OK place to work started out as a contingent worker which is basically putting kaiser papers together for customers quickly got moved to shipping which included help packing and receiving when no one is in that dept. For the 7 months I was there it was like a revolving door of employees in and out management had there days some days they laugh and joke with you when everything is going good once the errors start they talk to you how ever they please and not care work would start at 7 or 8 depending on which shift once you were finish had to walk to the other location which is across the street to help them and couldn't leave til work was done which was around 6 or 7 depending on work load worked 45 hours in one week and was only compensated for 35 hours
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Bad place to work
CDL Class A Driver (Former Employee) –  Jersey City, NJMay 2, 2017
If you don't care you licence and you want to broke your back come and work for iron mountain , managers in Jersey City they don't care if you lose your license for because you take care they customer they fire you they don't care your family they don't care how much you work you do ,they don't care how much year you work for the company this company need teamster union immediately ......
Pros
They given you 1 cream cheese bagel every 3 months
Cons
No break no lunch
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Stressful
Imaging Production Coordinator (Former Employee) –  Las Vegas, NVMay 1, 2017
Initially, this was a stressful place to work when customer service was local. When the customer service department became centralized in California, management better utilized my services.
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Great for flexible schedules
Transportation Specialist (Current Employee) –  Rosendale, NYMay 1, 2017
If you have or need a flexible schedule this place is where it's at. They are great at finding a place for you when you need to be found. If you're looking for big advancement or if you're not a fan of the large corporate environment, this place is not for you.
Pros
Flexible schedules, plenty of varied work.
Cons
Not consistent. Not much room for Advancement. Average pay offered.
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A regular workplace
Manager Information Security (Current Employee) –  Boston, MAApril 28, 2017
A storage and data shred company - is typical in it's working environment. Physical security of all data is paramount. It has good security safeguards built into its day-to-day activities.
Pros
Free coffee
Cons
Long commute
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Managed full cycle recruiting for customer care positions in North America
Recruiting Specialist (Former Employee) –  Collegeville, PAApril 28, 2017
I loved recruiting for customer care positions. The culture was fast paced in a fluid environment. I had built employee and manager trust as we built job descriptions in great detail.
Cons
Understaffed
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Iron Mountain
Technical Account Manager (Former Employee) –  Westborough, MAApril 28, 2017
I was asked to build from scratch an TAM offering for customers.
It was during It was during this time the company was being sold.
Iron Mountain Digital provided a back up solution for customers
of Iron Mountain physical storage solutions.
Pros
small company feel
Cons
product cound not scale for mission critical
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Iron Mountain
Customer Service (Former Employee) –  Royersford, PAApril 28, 2017
Great place to work. You go into work any make someone else's day better. It may get stressful at times but take your time and you will have a good day.
Pros
someone is always willing to help you
Cons
fast paced
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Fantastic place to work!
IT Standards Program Manager (Former Employee) –  Collegeville, PAApril 28, 2017
Iron Mountain is a fantastic company to work for. It is a fast paced environment with training and career enhancement opportunities. The environment offers opportunity to change and grow professionally.
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it's all about numbers
Destruction Coordinator (Former Employee) –  Maryland Heights, MO 63043April 26, 2017
When I first started everything was good. Management was competent, fair and understanding especially concerning employees personal time. But then came a change and the only thing that mattered was making sure you hit your metric goals. Ever since then it has only been about the numbers. Your life matters, not at IM.
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productive and fun
data entry (Former Employee) –  Cerritos, CAApril 25, 2017
love the work everything seems easy and all the supervisors seems nice and fun to work with. i've learn different skills and it was a fun experience working at iron mountain. the work place is clean have friendly coworkers and fun to work with. the only hard part of the job is when you work out of the company other than data entry, they have different position and they will make you travel to a lot of different location that are far from home. the most enjoyable part of the job is that you get to learn different kind of work and they are really helpful too... the supervisors will always help you on learning new skills cause this is a really fast based job, if you are not fast enough to hit there goals and don't finish the work on time they will let you go or terminate you from work if you are not fast enough to get the job done.
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Great temporary work
Inventory Associate (Former Employee) –  Livermore, CAApril 24, 2017
Shifts went by quickly. Always busy and on your feet. Friendly staff and employees. Always looked forward to my shifts. I learned inventory and the basics of working in a warehouse.
Pros
Hour lunches. Plenty of breaks.
Cons
Only temporary
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Requirements of the job
Document Management/Cust Svc Spec (Former Employee) –  Jessup, MDApril 21, 2017
Friendly Co-workers Fast Paced production environment. Strong organizational skills needed to succeed at this job. Strong attention to detail required.
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Overall rating

3.8
Based on 1,369 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.6