Pros: a sense of accomplishment when job is completed.
Cons: sometime long hours
A typical day included traveling to multiple job sites, overseeing the security officers in their duties, client relations and business development.
Insured that officers kept up with their training for basic security duties and their site specific areas.
The hardest part about the job reflects staffing issues, the control of Non Billable Overtime and Direct Labor percentages.
This job encompassed customer service, preparing security officers for success and challenges that taught me different angles of how this business is conducted.