SQA Test Technician (Former Employee), Liberty Lake, WA – January 22, 2015
Itron is a great place to work. They have a very good benefits package and a well being package. You can travel, to different office locations or customer work places around the world. Itron gives you plenty of opportunity to work on different products.
Customer Service Representative (Former Employee), Philadelphia, PA – July 22, 2014
A typical day for me was to first make sure I had my badge for work, because that was the only way to enter the building. Next I would clock myself in then head over to my desk and turn on my computer and phone. Next I would try and eat my breakfast before any incoming calls started to come in because we were not allowed to make any outgoing calls until 8:00am and I had to be there at 7:00am. So after 8:00am I started making outbound calls trying to set up as many Appointments as I could everyday. Besides setting up Appointments I had to deal with some upset customers also everyday and I always handled the call the best I could until it was just to much and what I mean by to much is when a customer starts to use profanity and gets ignorant and not accept the best customer service skills as possible that im providing so the step for me was to ask them to please hold and transfer them over to my supervisor. I had wonderful coworkers we were like a little family some people were in there 20's 30's and 40's which made it really interesting because im 27 and to be around a different age group was challenging and helpful. As far as the job there really wasn't anything to hard about it I found it very easy after learning everything I had to know in order to do my job. And the most enjoyable part of my job was to help a customer and the customer telling me that they appreciated the help that they received from me.
Senior Reliability Engineer (Former Employee), Liberty Lake, WA – May 7, 2014
Pros: fast paced and fluid work environment
Cons: shifting management structure
I managed the ISO auditing program for Itron. I managed the Reliability Programs for the Reader group. This required determining the most cost effective test to run and determining the test schedule. I also lead the risk assessment programs for the systems.
Assembly / Sparehand (Current Employee), west union, sc – March 16, 2014
2nd shift is the shift i work, it is very laid back. Our work is very slow as our numbers are severely low. listening to other's talk about the company thats been there for 20+ years, their management has gone downhill very drastically. I make above minimum wage but the money i make still isnt enough to make a suitable living off of.
Production Assembler (Former Employee), Waseca, MN – March 13, 2014
You have to be ready to work right away. It is a team based job and if person isn't ready the rest can't start their job. The management is not a relaxed group. They tend to be too serious all the time.
QA Analyst (Former Employee), Raleigh, NC – December 11, 2013
• Involved in creation and reviewing of Test Strategy document and Test Plan Document. • Performed Requirement Analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM). • Understanding Functional Specification; Reported Test Progress and address issues to Management • Daily Client calls to discuss all scenarios and Testing Process Improvement. • Fine-tuned search engines and pulled data from different databases and migrated data back and forth using SQL.
Operator (Former Employee), West Union, SC – January 4, 2013
Itron worked 8 hr shifts, 1st, 2nd, and 3rd. The 2nd shift was the make up the difference in production shift which is the shift I worked on. The employees at Itron were encouraged to learn almost every job in a department so that we were flexible in our duties to best achieve production. I really liked Itron's insistence on team work to get things done. Thanks to a bunch of overachievers in our department we got things done and then some. The hardest part of the job was learning to do so many different jobs in such a short time. However, the most enjoyable part of the job was learning to do so many different jobs in such a short time.