Many changes to pay structure from middle management, there is not good work/life balance where life on the road can be extensive and tough. They seem to have a hard time retaining top sales people and that speaks volumes about the management style there.
Poor middle management and lack of integrity at that level
Service/Repair Advisor (Current Employee) – Diagraph St. Charles, MO – March 13, 2017
ITW Diagraph (Marking & Coding division) is a good place to work for. Depending on your skill set, education, and motivation ITW does have opportunities for advancement.
Just like any job you will have good days and bad days, and I've had my share of both.
The work load can get fast paced but is usually moderately paced. The people are for the most part easygoing. Management is somewhat relaxed, but also a bit strict (tardiness, no shows, playing on your phone, etc is highly frowned upon).
The pay is ok, but the raises are tiny. Don't expect over a 2% raise, 3% max. Some overtime is offered.
They do have tuition reimbursement, you will have to sign a contract that states you working there for two years after finishing school/semester classes but your education is paid for each semester you sign up for it.
I don't know about the other ITW companies, Diagraph is a good place to work for. I've been here for three years now and just got promoted recently. Never been laid off for any slow downs.
Executive Assistant (Contractor) (Former Employee) – Glenview, IL – February 5, 2017
Very challenging position with many demands with a necessity to be a quick learner or you will quickly fail. Many contracted out employees and outsourced positions left many to feel unhappy with decisions from upper management. I enjoyed the beautiful corporate office and loved the work I was given to do.
Forklift Operator (Former Employee) – Frankfort, IL – January 25, 2017
I worked there twice and the last time was for about 2 years. I was let go unfairly the first time and was hesitant about going the second. Because I have a good relationship with Kelly Services and I wanted work, I agree. The kind of place where you only there for a paycheck is not my ideal setting but necessary sometimes. I prefer working in a positive environment where morale is not at a low everyday.
Electrical Assembler (Former Employee) – Milwaukee, WI – January 10, 2017
We had the best employee it was like one big family. Everyone willing to help each other when needed. I worked there 22 year and did many things in the shop and office. I loved training and teaching others how to do my job and other jobs in the factory. I took pride in my work alway told them the first thing is safety, quality, and quantity.
Mail Clerk (Former Employee) – Glenview, IL – May 9, 2016
Typical day at ITW would consist of receiving and sorting incoming and outgoing mail and packages according to postal regulations and unit requirements.Delivers and picks up mail and packages at proper locations, Weighs and stamps or makes arrangements for outgoing mail and packages, operating mail processing machines as necessary. Maintain logs of postage charges, receipt forms, and other records as required.Perform data entry activities and assist in filing and archiving documents
Production Assembler (Former Employee) – Frankfort, IL – April 9, 2016
I would go in and we would have a safety meeting and get straight to work. I basically sat at a machine and made sure the pieces i made had no scratches on them. The co-workers was always nice and management was always helpful.
Sales Associate (Former Employee) – National – April 9, 2016
Solid company overwhelmed by bureaucracy and very little room for growth. Internal issues take up 80% of the time and cut into focusing on customers. Very good people to work with who care very deeply about what the customers thinks.
Way to many internal conference calls with little or no solutions
Like any company, ITW cooking division wants to produce as much as possible for its customer base at the least cost possible. However, in my opinion the upper management team in place at time I was there were completely clueless what it really meant from real engineering prospective how that should have been done. Communication was not great. Upper plant management seemed to be afraid of corporate management and would do everything they could to not be fully honest with the corporate team. This to some degree handcuffed middle management because of the "don't tell bad news to management" philosophy. Management in the cooking division were not engineers and had no clue about actual basic engineering practices. If ideas were presented that were not in there scope of knowledge, they labeled you a arrogant person. Training meetings were very poorly communicated to the point no know knew they were even scheduled. As an engineer, you are requested to do more than one thing at a time, but when you present that you are and can do more than one project at a time, you are told you are doing to much. It is a very difficult work environment to succeed in.
Production floor workes are very freindly and easy to work with
Wrong people with the wrong backgrounds placed in charge of production
Identifying key accounts in the region and developing action plans to gain maximum exposure and penetration into those businesses Visiting, and maintaining constant contact with customers and prospective customers to ensure accurate understanding of their needs and wants to preferably standard ITW Commercial Construction North America offerings
General account development, managing activities and converting all opportunities to closure
Acting as the expert in the application and fundamentals of operation of all ITW CCNA products, including demonstrating confidence in the use of all product offerings
Execute consultative sales activities to customers with focus on ITW’s added value differentiators of legacy, company, performance, durability, features and benefits
Actively manage all distribution channels delivering our product to market in an efficient, profitable, and timely matter Plan processes to develop realistic and achievable growth goals for the region for ITW CCNA products and services, and take ownership in delivering those same goals and other agreed objectives throughout the year remaining cognizant of prospecting, quoting and booking levels demonstrating proactive response to adverse trends
Management spends their day patting each other on the back and gossiping about the people in the plant that actually get work done.
To further compound this problem, there are several operators and technicians that have been there for 20-30yrs and think their job is to blame all the new associates for everything they break or fail at. Since they're best friends with managers they think they're untouchable and do nothing but stand around drinking coffee all day.
If you like being a scapegoat for senior personnel incompetence then this is the place for you.