JD Byrider Employer Reviews

Customer service. Process vehilcles fo repair, write estimates and get approvals, order and bill parts, negotiate pricing with vendors, Work with google and microsoft programs, Problem solve. Schedule and distribute daily work. Supervise team of 20-25 members. Work with other departments to obtain best performance possible. Csh handling.

The work day was very busy on Fridays because that is when most of the car payments were due. The co workers were fun to work with.

I was first tech hired so it was alittle confusing at first but that was soon straightened out.It was a standard recon job prepping cars for retail sale

I was employed at JD Byrider for two years. I was an excellent technician, and my work quality and speed were impeccable. The management made sure that all employees knew that they were expendable, and threaten termination to all employees during the weekly meeting for asking for a raise, or not working at full capacity at all times. Although I enjoyed – more... the people that i was in direct contact with on a daily basis, the management made employment at this location difficult. I enjoyed the challenges the supervisor gave me. I was given the difficult jobs because I could handle it, and I liked the challenge. – less

you get to meet alot of differet people and learn new things.. teaches you to listen when people talk to be able to gauge people

I am a former employee of this company. I was there way to long! Upper management does not care about you, your family or anything! The Finance Manager is dating the owner, so you have no one to go to if you have a problem with her. She wants to be your friend but will stab you in the back. If you kiss her butt you will have a job. They want you to – more... stay late, but the FM is hardly ever in the office, she is either off with her daughter or with the owner! It's bad when everyone on the staff wonder if today is the day I will get fired. Please don't waste your time, they will not pay you what you are worth and you never know when you will be fired!!!! – less

Market myself to bring in more customers.
Made 150 phone calls a day to new and existing customers.
Filed applications and showed vehicle selection.

always differnt every day good hoursyou learned
•management
•your co-workers
•the hardest part of the job
•the most enjoyable part of the job

I would not feel safe driving a car bought from JD Byrider. At least when I worked there. They put a limit on how much they could spend reconditioning the used cars. The techs were literally told "Just get the car good enough to last 3000 miles until the warranty is up" And a line I will never forget came from the Owner When talking about what to tell – more... customers when their car breaks down and I quote!
"There are hundreds of parts to a car that work...right up until the moment that they dont" That was his theory on why cars break down. I could not look my customers in the eye and feed them that line. I also could not make collection and justify to customers that they need to make a payment even though the car had been in our repair shop since the day they bought it, because there were nothing but problems with it. Also quite a few of the men there were very crud, and did not respect the women in the work place.

* I am speaking of the Parma branch, and those owned by the same franchise. I have no idea how the other franchises run their bussines. – less

Make calls all day. Make appts. Test drive Cars. Input info into system. Put out door hangers and flyers. Send letters and post cards.

Challenging management environment requiring hands-on management of employees in order to reach production and quality goals daily along with management of customer service requirements and concerns. Most difficult task in this position is managing the customers expectations of their vehicles and time constraints while navigating them through the term – more... of their finance contracts. Most enjoyable part of job is being able to satisfy needs of customers and helping employees grow. – less

Very biased in the work place. The job was very repetative, Co-workers were okay, Staying consistant with the constant inbound calls. I learned to show my patience throughout. The friends I made.

Very good pay. Work environment has too improve. Not an good balance of life and work. Long hours and alot of down time. Job security is not that great either. High turn over rate.

Not a stable work environment. Not flexible with your skills; must follow their directions. Marketing is week, which hurts potential income.

They are in such a state of turmoil with the new executive out of touch with marketplace management. Pathetic is proper term. They reduced monthly draw, then increased monthly store goals 33% and increasing underwriting procedures that basically took all chance of any sales reps making anything more than $25,000 year, when just a year earlier, they – more... were all making $50K - $80K year.

seems like every sales rep and store manager is looking for a job. Guess they promote from within, so looks like advancement opportunities will be there, (for little pay!) – less

A typical day at work was taking car payments, auditing loans, calling references, processing title work, reporting temp tags, scanning deals, filing, and test driving vehicles for quality assurance. I learned how to be a more efficient multi tasker as you were constantly doing more than one thing at a time. The management had changed a lot in the last – more... year. They moved a lot of management around locations and hired in new management trying to take the company into a new direction. My coworkers were hard workers however they tended to get caught up in the office politics of things. I like to keep office gossip to a minimum. Personal and Business are two different things.The hardest part of the job was getting laid off. I overall really enjoyed my job there. The most enjoyable part of the job was being trained in so many different areas. I was able to enjoy the complexity of doing something different instead of always doing the same thing day after day. – less

This was a good place to work, they gave okay pay and benefits to the workers. It was like most other dealerships, nothing really different.

I was sexually harassed, by not only my manager, but the manager of the bank and other employees that worked there. I had to quit! They got shut down a few months later.

I would more than likely not send friends to apply here, unless they were applying in a different department than the cashiers office, but even then only if they actually needed the job.

I have sold cars in almost every market, new, used, and not to mention I have sold cars with some of the best talent in the business. Working at J.D. Byrider is great for the type of sales people that have no conscience, dont know how to sell cars, or loved high school.