I Work directly with upper management to develop organizational and leadership skills, develop strategy to ensure overall client satisfaction to retain and deepen client relationships. Direct and monitor staff to execute client relations plan to ensure successful growth in client satisfaction surveys. Interact with clientele inside of branch to gain better understanding of overall client market and develop interpersonal skills .Assist the Branch Manager with daily planning to improve scheduling skills.Audit bank vaults to reconcile internal data in effect to ensure proper controls. Conduct constant review of transactions as first line of bank defense against Theft, Fraud, and Loss and improve analytical abilities. I Lead the team of Tellers in campaign to cross-sell banking services and products to clientele to reach quarterly and annual goals. Execute branch operation plans developed by the Branch manager to ensure proper compliance.
Constantly reviewed all aspects of official bank materials and employee communications to comply with regulatory and audit standards. Also, assist bankers in developing client relationships to increase retention and growth.
Good Benefits, Fun Environment