AVP - Loan Servicing and Default (Former Employee) – San Diego, CA – December 3, 2013
I have nothing but good things to say about JPMC. I have learned so much the past few years with Chase and without the opportunity I was given I would not be where I am today in the chosen field that Chase helped me discover. They offer great benefits package, time off is unheard of for salaried employees (4 weeks vacation) + sick time, personal time and bank holidays.
Chase offers lots of advancement and career opportunities for those that want it. It's unfortunate they closed the San Diego Default operations center and I was included with the mass layoffs.
Specialist I (Former Employee) – Westerville, OH – August 30, 2016
serviced approximately 50-65 credit card accounts a day. The work was alright, not exceedingly difficult, but wasn't a fan of management. There were often mixed responses with certain questions I had regarding how to better do my job. Training was not sufficient, but its not incredibly difficult work.
Customer Service Associate / Bank Teller (Former Employee) – Howard Beach, NY – August 29, 2016
I worked for Chase 10 years to me great benefit for part time and full times, not a stressful place, management depends on the person who's the manager of each branch could do a great job or some thinks they own chase don't go by the polices and procedure. Employees learn to get alone with each other like family and guild them to advancement in company.
Customer Service Representative (Former Employee) – Orlando, FL – August 29, 2016
I have a checklist for the daily tasks that I made up myself. Other unforeseeable tasks that pop up throughout the day are added to it. Before I call it a day, I double check the list to make sure that everything is done. I often e-mail clients rather than call them as this takes up less time
Transaction Processing Supervisor (Former Employee) – Brooklyn, NY – August 29, 2016
A typical day at JPMorgan can be very busy at times, jobs are supposed to be done on a timely basis. Work long hours. Work closely with your co-workers and managers. You can do overtime if necessary but most of the time your Manager would like you to do overtime.
15 min short breaks and work from home if necessary
Loss Mitigation/ Sr. Processor (Former Employee) – Phoenix, AZ – August 29, 2016
i wouldnt go back i think it was a great stepping ladder but not a environment i would like to grow in and not very stable to wear i had to work worrying if i will be here tomorrow. The hardest part of being in this job field at chase was feeling secure
Specialist Due Diligence (Former Employee) – Houston, TX – August 26, 2016
Account reviews of various clients accounts to determine any risk Typical work day hours 6am is the earliest and 6pm the latest Management can you Improvement; sometimes the guidance is not the best. Great Co-workers everyone helps one another
Information Technology Business Analyst (ITBA) (Former Employee) – Westerville, OH 43081 – August 26, 2016
Lots of red tape to cute though. lots of bureaucracy good leadership hard to hear someone on the bottom speak up Good direct managers less good the managers got the higher in the company one were to rise.
Business Telephone Banker Customer Service (Former Employee) – Arlington, TX – August 25, 2016
I got a call one day while on the phone with a lady who came in immediately on fire! Money had been taken from her account from a vendor that she had already canceled with. I tried speaking, however, she cut me off, cursed me out, and told me to shut up. I listened very well to her problem and at the end I was more than happy to help her without getting angry. At the end of the call she thanked me, and apologized for everything. That made me feel wonderful. I was happy that I was able to help solve her problem.
A typical day for me was immedielty taking called, taking 3 breaks, and a lunch. The hardest part was when calls were flooding in when the system shut down for 2 days, I did learn to have thick skin however and just make sure to stay calm in every situation.