Productive day with meeting customers and working as a team
Assistant Manager (Current Employee), New York, NY – December 5, 2013
Pros: building a relationship with your coworkers
Cons: the hours and sometimes were not able to take a lunch.
A typical day at work is greet customers, service them with any business they may need, always with a smile. Delivery a great customer experience and thank them for their business. As for my team always have open communication and set goals and help with anything that may be requested. Being one of the managers at the branch your pretty involved in – more... all day in and out and I've learned that you must have patients and everyone works at a different pace and way. The hardest part of my job is delegating. The most enjoyable part of my job is learning something new from all my coworkers and/or customers. – less
Banking Center Manager (Former Employee), Marengo, IL – December 5, 2013
Manage the everyday operation of financial banking center, from meeting business clients to consumer clients. Train staff on the sales process and the operations side of the banking center. Most importantly creating a great customer experience as well as a great place to work.
Risk Operations Analyst II (Former Employee), Columbus, OH – December 4, 2013
Cons: short lunch breaks, micromanagement
State Auto has gone down in the years as it use to have an A1 rating it has fallen off tremendously. There is now a lot of competition in the insurance industry. Overall it was a great company for the first 3 years I was employed. They gave out quarterly bonuses and we as employees were recognized on a regular for our good work.
Loan Origination / Home Lending - Closer (Former Employee), Chatsworth, CA – December 4, 2013
Pros: month end lunch if goals were met
Cons: health benefits
The average work day was good. Not too many bumps in the road. The past year was a challenge as the line of business changed to loan origination. Worked 12 to 14 hour shifts and little reward came out of working the long hours. Management went home and individuals worked very late. The most enjoyable part of the job was my peers.
• Manage loan-level quality assurance by reviewing loan files, analyzing and reporting on significant loan quality trends, and initiating necessary action(s) to mitigate losses. • Perform risk analysis and make decision on deficiencies identified during the review process • Identify transaction components indicating a potential for fraud and perform – more... sufficient investigative work to resolve issues identified • Communicate results of file reviews verbally/written format to internal/external customers • Sound knowledge of FNMA/FMHLC/Investor guidelines, DU guidelines, and risk assessment tools used to decision mortgage loans • Strong analytical, problem solving, and negotiation skills • Performed repurchase demands to eliminate and mitigating monetary losses associated with Investor demands • Handle demands related to hazard claims, mortgage insurance, property preservation, unresolved title issues, foreclosure and bankruptcy timelines, REO and Short Sale • Ability to read and understand service contracts for both GSE and non-GSE loans
Management- was good. Co-workers were great . The hardest part of the job was adjusting to so many changes. The most enjoyable part of the job was the co workers. – less
Operations Manager (Former Employee), Phoenix, Arizona – December 4, 2013
Chase is a great place to work for a company of this size. It comes with it's struggles due to the red tape but the daily work and th people make it worth every minute. The local management is some of the best I have ever worked with.
AVP - Loan Servicing and Default (Former Employee), San Diego, CA – December 3, 2013
Pros: lots of time off!!!
I have nothing but good things to say about JPMC. I have learned so much the past few years with Chase and without the opportunity I was given I would not be where I am today in the chosen field that Chase helped me discover. They offer great benefits package, time off is unheard of for salaried employees (4 weeks vacation) + sick time, personal time – more... and bank holidays.
Chase offers lots of advancement and career opportunities for those that want it. It's unfortunate they closed the San Diego Default operations center and I was included with the mass layoffs. – less